Shift Manager - F and B

About Ballys:

Ballys Corporation is one of the worlds leading entertainment companies with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation energy and dedication to creating thrilling gaming experiences we were born to entertain.

A career with Ballys means starting on a path to endless possibilities. Our growing business is searching for serviceminded individuals looking for a place to build and grow excel and truly make a difference. So if you want to be challenged in an exciting and fastpaced environment this is the place for you.

Job Summary:

F&B Shift Mangers supervise the front of house food & beverage operations. Lead the front of house team with effective communication and professionalism to ensure the highest standards of quality and guest service. Supervise staff in accordance with company policies and procedures. Interact with other departments to ensure the goals of the organization are achieved. This positions starting salary is $45000. This position will work nights and weekends; ranging from 2p3a.

Essential Functions:

• Develop and maintain a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensure the highest standards of quality by developing and enforcing recipe standards and training procedures.
• Work directly with Food & Beverage Manager to ensure quality product presentation and service to our guest.
• Ensure proper and quality control of all venues.
• Maintain current knowledge of entire beverage menu.
• Assist in the completion of monthly inventories and submission of all reports to Finance.
• Maintain a safe sanitary and organized work environment.
• Hire and train through handson training techniques. Demonstrate professional food & beverage techniques and methods as well as project a professional attitude and manner at all times.
• Schedule hourly personnel.
• Establish employee goals and conduct employee performance reviews.
• Schedule and conduct department preshifts daily and department meetings bimonthly.
• Adhere to all Human Resources policies & procedures completing appropriate paperwork in a timely manner.
• Ensure department adheres to all regulatory departmental and company policies and procedures.

Qualifications:

• High School graduate or equivalent.
• 35 years restaurant experience with progressive supervision/management a plus.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Successfully complete the ServSafe Food Manager within their first 90 days of employment.
• Must be able to successfully complete ServSafe Alcohol traning and receive a Basset Card.
• Basic sanitation laws of local health department skills required.
• Knowledge of all bar equipment usage Alcohol Beverage Control regulations and gaming laws.
• Strong administrative organizational and decisionmaking abilities.
• Ability to lead influence others and coach for success.
• Able to work flexible shifts.

Physical Requirements:

• Frequently required to lift up to a maximum of 30 pounds
• Regularly required to see hear talk bend twist stand and walk; use hands to finger handle or feel; reach with hands and arms
• Able to interact with others while maintaining a positive and professional demeanor in a work environment that is frequently faced paced and noisy.

Environmental Working Conditions:

The work environmentcontains bright lights loud noise and stressful situations.

Whats in it for you:

• Competitive Salary with annual performance bonus
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years old***

Required Experience:

Manager