Experienced Automotive Dealership Service Advisor
Experienced Automotive Dealership Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Leader Automotive Group is a whollyowned subsidiary of AutoCanada a publiclytraded company. Leader Automotive is AutoCanadas first footprint into the U.S. market and we currently have 8 dealerships consisting of 23 different franchises and over 900 employees. We have a strong presence in the Chicagoland area with 8 dealerships. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.
We are searching for an experienced service advisor to join our team at our high volume Kia dealership located in Lincolnwood IL. If you love cars andpeople and are looking for a career job look no further. With your experience and our high volume service center you can make a great income! We can offer a top pay plan and an exceptional benefits package.
- Health Dental & Vision Insurance
- BCBS Health & Wellness Discounts/Programs
- Life Insurance
- 401(k)
- Paid time off / Vacation
- Growth / Advancement Opportunities
- Employee Vehicle Purchase Policy
- Above Average Industry Pay
- Publicly traded organization / stability
- Employee referral bonuses
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems warranties services and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
- Must be a top performer willing to go above and beyond for customers
- Outstanding in sales and follow through
- Must have at least 1 year experience in automobile service write ups
- Experience with Reynolds & Reynolds is a plus
- Selfmotivated organized and driven to succeed
- Must possess a valid drivers license
Required Experience:
Senior IC
Employment Type
Full-Time
