Key Accounts Specialist - Logistics
Key Accounts Specialist - Logistics
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1 Vacancy
Job Description
Description
Our client is looking for a Key Accounts Specialist to join their team in Blackheath Cape Town. This role is focused on managing and maintaining key client accounts ensuring a high level of customer satisfaction and coordinating administrative processes between clients and internal teams. The ideal candidate is personable professional and highly customercentric with a handson approach to account support rather than sales or upselling. Own transport is essential as occasional travel to client premises is required.
Responsibilities:
Develop and maintain strong relationships with key clients
Understand client needs and anticipate future requirements
Manage account meetings and compile monthly KPI packs
Resolve client issues and complaints professionally and efficiently
Produce cost estimates and identify areas for account improvements
Coordinate communication between internal teams and clients
Assist in building and maintaining client account plans
Monitor and manage service inboxes and client ticketing systems
Support production planning by liaising with warehouse and operations teams
Compile kits and adjust production schedules when necessary
Analyze client data to support relationship management
Report on account progress goals and deliverables
Requirements:
Previous experience in a customerfocused administrative key account support role is essential
Strong interpersonal and communication skills
High attention to detail and organizational ability
Ability to work under pressure and manage multiple priorities
Strong problemsolving and analytical skills
Selfmotivated with a proactive approach to tasks
Ability to work well across teams and build rapport with clients
Valid drivers license and own transport
- Salary: negotiable.
Contact Hire Resolve for your next careerchanging move.
Apply for this role today contact Abigail King at Hire Resolve or on LinkedIn.
You can also visit the Hire Resolve website: or email us your CV:
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.
Package & Remuneration
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
