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Service Advisor

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1 Vacancy
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Job Location drjobs

Allentown - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Best Line Equipment is currently seeking a Service Advisor at our Allentown PA location. As a Service Advisor you are responsible for assisting in the internal operations of the Service Department promoting efficiency and productivity reporting directly to the Service Manager.

Job Overview:

  • Assist the Service Manager in daytoday operations of Service Department.
  • Track repairs and their causes schedule technicians and process warranties.
  • Log customers requests for repairs and allocate what parts are needed and the time required to make the repair.
  • Schedule equipment maintenance as well as assign work to technicians and dispatch road technicians.
  • Convey information to both the customer and the service manager in a timely fashion.
  • File details of inquiries and needed parts pricing and labor estimates then compile the estimated price for the repairs and the final bill.

Requirements:

  • High school diploma or equivalent preferred
  • A strong understanding of equipment technology and the equipment industry.
  • Proficiency with industryspecific software.
  • Excellent customer service interpersonal and communication skills.
  • Strong organizational decision making and problemsolving skills.
  • The ability to communicate with technicians customers and management.
  • Valid Drivers License

Benefits Include:

  • Medical dental vision and Rx effective day one!
  • 401(k) with partial company match
  • Short & longterm disability
  • Basic and supplemental life insurance
  • Employee Assistance Program (EAP)
  • Employee discount
  • Paid vacation sick time and holidays
  • Boot reimbursement

Why work at Best Line

Best Line Equipment is a leading provider of heavy equipment construction materials and related services for Pennsylvania and beyond. We proudly represent top brands like Bobcat JLG Develon and Stihl offering our customers the best solutions for their needs. Beyond our comprehensive product selection we are recognized for our exceptional customer service and commitment to employee satisfaction. Best Line is the only equipment company in Pennsylvania to be listed on the Best Places to Work in PA list an honor we have received five times.

At Best Line Equipment we strive to incorporate leadingedge technology into our business while keeping the wellbeing of our employees and customers at the forefront of our operations. We believe that it takes great employees to build a great organization and we are passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on job satisfaction diversity and a shared responsibility to serve the customer. If you would enjoy the chance to make your mark with the premier equipment rental sales service and parts company consider a future with Best Line Equipment.

#MP


Required Experience:

Unclear Seniority

Employment Type

Advisor

Company Industry

About Company

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