Amazon Transportation Services is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic tactical crossfunctional operational and technology projects and programs within the Time and Distance Authority servicing Europe Asia and North & South America. This leader will be expected to contribute significantly to overall transportation and transit time strategy in Amazons international footprint. This role will focus on scoping and strategizing project plans for complex middle mile transportation network initiatives; developing coordinating and driving process and communicating to senior management on status risks and process/product changes. Crossteam coordination project management and executive presentation skills are essential.
Key job responsibilities
Manage full lifecycle of complex crossfunctional programs with considerable impact across multiple organizations countries and regions
Development of the overall program strategy tactically driving teams in and outside of your organization to deliver results
Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
Partner with teams across the business you support and beyond to source allocate and coordinate resources
Partners with customers internal/external teams and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams processes and systems helping teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood or documented ineffective crossteam collaboration longterm impact(s) from thirdparty solutions security not considered insufficient stakeholder review etc.
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
Work with program managers business leaders and executive teams in various regions to communicate and impact critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Create communicate and manage budget for projects
About the team
Time and Distance Authority is an internal service at Amazon that seeks to be the authority for middle mile transit times and distances across any country any mode any route anywhere to anywhere as this data serves as crucial inputs to price plan configure execute and simulate the transportation network. Our north star guiding our thinking and development is: Our transit distance and time inputs in transportation are developed to be at the highest standards high inputs quality results in the best customers experience by providing accurate delivery promises for Amazon customers (Retail customers Amazon Shipping customers Amazon Freight customers) and ensuring safety for Amazon drivers.
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Bachelors degree in business engineering operations supply chain transportation logistics
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.