Operations Program Specialist Product Operations

The Product Operations group is looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development and product launch process. We ensure successful fulfillment for product launches and ongoing support grow the capabilities of our current systems and supply chain to meet our needs and drive continuous improvement for the company.

As an Operations Program Specialist (OPS) you will engage with an experienced crossdisciplinary teams to conceive design and develop innovative consumer products. You must be responsive flexible and able to succeed within an open collaborative peer and global team must have demonstrated ability to manage multiple complex projects simultaneously by appropriately plan prioritize delegate and execute effectively. Traveling will be required for this role.

Export Control Requirement: Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.


Key job responsibilities
The OPS will be responsible for coordinating and managing project documentation including bills of materials (BOM) part specifications mechanical drawings and engineering change orders.

You will be involved in the coordination and planning of engineering builds including configuration management deliverables to ensure the timely release of all assemblies to production. Other responsibilities include:
Manage Bill of Materials (BOM) parts process oversight: assigning part numbers routing change orders completing vendor item ties within corporate Agile system
Material acquisition and tracking. Manage allocations track devices allocated to accessory teams sample destruction after programs completed shipment and logistics support of units. Collect build requests and manage build allocations assist with and monitory build plans for accessory programs update build matrix per EPM
Change Request (ECO/ECN/RCO/NRCO) coordination
Own and Manage the Build Matrix for all factory builds
Raise and organize Purchase Orders (PO)
Establish organize and maintain program Confluence Pages


3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams

3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Expert knowledge with Product Lifecycle Management systems
Excellent analytical and communication skills; meticulous attention to details

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.