Software Development Engineer Amazon Delivery Experience

For millions of customers worldwide the Amazon name is synonymous with delivery and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need enabling the choices they make on every order every day. We combine customer impact with retail invention solving huge technical problems along the way.

DEX defines builds launches and manages customerfacing delivery programs and features across all of Amazon including Prime 2day shipping Prime FREE SameDay Delivery OneDay Shipping No Rush Free Shipping over $25 and inventions yet to come. We own systems that power retail delivery (both customerfacing and backend) leveraging companywide technology solutions or designing them from the ground up. DEX is changing how customers experience delivery from the speed convenience and selection features they see on the site every day to launching Prime delivery benefits and other new programs to customers around the world.

Within the larger DEX team the Program Eligibility definition and vending team (PEPPA) is THE source for Delivery Benefit Program (e.g. Prime) Participation and Eligibility information across the Amazon retail technical stack and owns vending signals that influence critical aspects of delivery (e.g. speed price capabilities) in order to realize the benefits on behalf of Amazon customers.

Some info about this opportunity and our team:
This is SUPER highvisibility work: Our mission is to provide consistent accurate and relevant delivery information to every single page on every Amazonowned site.
MILLIONS of customers will be impacted by your contributions: The changes we make directly impact the customer experience on every Amazon site. This is a great position for someone who likes backend and Service Oriented Architecture but wants to see and measure their direct impact on customers.
We are a crossfunctional team that owns the ENTIRE delivery experience for customers: From the business requirements to the technical systems that allow us to directly affect the onsite experience from a central service business and technical team members are integrated so everyone is involved through the entire process.

Key job responsibilities
As an Engineer for Delivery Experience you will be responsible for services and features that improve the discoverability of delivery options for all customers and utilize our current delivery experience architecture.
To succeed the skill to build highly scalable faulttolerant systems that can withstand millions of operations per day will not be enough.
You will be responsible for projects that require enhancements to multiple systems including many outside your teams ownership.
Youll need a proven ability to architect elegant solutions to new challenges spanning multiple systems and to effectively share your technical vision with others.
You will be working with multiple teams across the company in many different areas so collaboration skills are a must.

So if youre creative talented have a strong sense of both technical and business ownership and enjoy solving complex challenges that have a huge impact on all of Amazons customers weve definitely got the role for you!

Individuals interested in this position should have practical experience in building highperformance reliable systems in a complex multitiered and distributed environment.

About the team
PEPPA team provides a set of tooling that enables Delivery Benefit program owners to onboard modify and manage their DBPrelated configurations across all aspects of delivery (thresholds badging and messaging scheduling etc) with the aim of making these workflows ultimately zerotouch/1click. Team also provides a framework to rank/arbitrate delivery benefits in order to provide customers with the best possible CX.

3 years of noninternship professional software development experience
Experience programming with at least one software programming language
2 years of noninternship design or architecture (design patterns reliability and scaling) of new and existing systems experience

Experience with Service Oriented Architecture (SOA)
Experience collaborating with other teams to build scalable and fault tolerant solutions
Experience taking a leading role in building complex systems that have been successfully delivered to customers
Knowledge of professional engineering practices & best practices for the full life cycle including coding standards code reviews source control management build processes testing and operations
Experience with distributed computing and enterprisewide systems
Experience in communicating with users other technical teams and senior management to collect requirements describe product features technical designs and product strategy
Experience mentoring junior engineers to improve their skills and make them more effective productive engineers
Experience influencing engineering best practices within your team

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary for this position ranges from $114800/year up to $191800/year. Salary is based on a number of factors and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. Applicants should apply via our internal or external career site.