Business Analyst
Business Analyst
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Job Description
Status: TemporaryFull Time 37.5 hours per week
Schedule: Monday Friday
Salary: This position starts at $75000 per year and increases to $103205 per year over a 10 year period. This salary range incorporates experience yearly salary increments to reward years of service employee growth and development within the organization.
Start Date: May 20 2025
End Date: May 20 2026 (with possibility of extension)
Date Posted: April232025
Closing Date: May 7 2025
Purpose ofthe job
We are seeking a skilled and detailoriented Business Analyst to lead process improvements drive automation and implement datadriven solutions that enhance organizational efficiency.
This role will be responsible for leading requirements gathering solution design and selection and implementation of key business systems such as a feeforservice client management system and other critical platforms. The goal is to improve efficiency accuracy and compliance while ensuring seamless adoption by staff and leadership.
Beyond this highimpact initiative you will also develop Power BI dashboards conduct business analysis and drive process improvements across multiple areas.
KEY RESPONSIBILITIES:
- Lead requirements gathering solution design selection and implementation of key business systems including feeforservice client management systems and workforce management systems.
- Collaborate with crossfunctional teams to assess business needs identify inefficiencies and implement scalable technology solutions.
- Develop and maintain Power BI dashboards and reports to provide realtime insights and track project progress.
- Gather and document business requirements process workflows and system specifications to guide implementation.
- Conduct data analysis to inform process improvements and decisionmaking.
- Manage and support project implementation ensuring alignment with stakeholder needs and compliance requirements.
- Work within a unionized nonprofit environment ensuring that system changes align with funding requirements labor agreements and organizational policies.
- Provide training and change management support to ensure successful adoption of new processes and tools.
- Communicate analysis results effectively to senior management leadership teams and stakeholders.
Qualified candidates will possess:
- Postsecondary degree in a related field (e.g. Business Information Systems or Public Administration).
- 3 years of demonstrated experience in business analysis and project management ideally in a funded nonprofit and/or unionized environment.
- Demonstrated experience leading requirements gathering solution design selection and implementation of business systems.
- Proven ability to independently plan prioritize and manage complex projects and tasks in a fastpaced everchanging environment.
- Strong stakeholder engagement and communication skills across all levels of management including executive level.
- Ability to translate technical concepts into actionable insights for nontechnical audiences.
- Expertise in Power BI and other data visualization tools for dashboard creation and reporting.
- Proficiency in data modeling and SQL (e.g. writing queries creating joins and working with relational databases) or equivalent experience.
Preferred Qualifications:
- One or more professional certifications such as Project ManagementProfessional (PMP) or Certified Business Analysis Professional (CBAP).
- Experience working with client management systems and workforcemanagement systems.
A criminal record check is required as a part of this process.
APPLICATION REQUIREMENTS:
To apply please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process you will be prompted to complete a short questionnaire. Please ensure all questions are answered.
To view all opportunities at DIVERSEcity visit Information:
This position is based in our Surrey Community Campus office. DIVERSEcity has implemented safety procedures to view our safety plan please visit As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcitys staff clients and community recruitment for this position will be conducted position is not available for sponsorship only candidates legally entitled to work in Canada can be considered.
A comprehensive job description will be provided to all candidates shortlisted for interviews.
DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions persons with disabilities Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at Any personal information provided will be maintained in confidence.
About DIVERSEcity:
DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment learn English find housing deal with family challenges work through mental health issues and access medical care. DIVERSEcity is a clientcentred organization committed to quality and accountability. We value growth respect integrity and compassion. To learn more about DIVERSEcity visit us at thank all applicants for their interest in this opportunity; however only those selected for an interview will be contacted.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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