Inside Sales RepresentativeSales Assistant
Inside Sales RepresentativeSales Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
AD ASSISTANT
Capital Press the leading media company for Agriculture and Timber Industry news in the West seeks an Inside Sales Representative (Classified Ad Specialist) / Sales Assistant to work closely in a small team setting with the Advertising Director and fieldbased Sales Territory Managers to increase sales revenue and provide a superior customer experience.
As a Sales Assistant you will work directly with customers to set appointments process advertising and sales data and create and maintain financial and sales reports.
The ideal candidate possesses excellent timemanagement communication and problemsolving skills and is passionate about customer service. The ability to work in a fastpaced environment with frequent interruptions is important. Marketing sales and Customer service experience is preferred. This is a fulltime inoffice position at the headquarters for Capital Press located in downtown Salem Or.
Essential Duties and Responsibilities:
- Customer Support: Provide exceptional customer service to callers inquiring about classified ad listings addressing their questions concerns and inquiries promptly and professionally.
- Ad Placement Assistance: Guide customers through the process of placing classified ads including providing information on available ad options pricing and submission guidelines.
- Data Entry and Record Keeping: Accurately record customer information inquiries and interactions in the companys CRM system for proper tracking and followup. Process insertion orders and manage financial reporting as needed from (Brainworks) systems.
- Sales Order Processing: Be the liaison between Sales Territory Managers and the accounting and design teams to troubleshoot account issues as needed. Assist customers and Sales Territory Managers with ad design and communicate needs to designers.
- Appointment Setting: Help set up sales appointments with clients and Sales Territory Managers. Service existing accounts freeing up Sales Territory Managers to focus on new business.
Qualifications:
- High school diploma or equivalent (additional education in marketing communications or a related field is a plus).
- Knowledge of the agricultural industry or previous experience with farming is advantageous.
- Excellent verbal and written communication skills with a clear and friendly telephone manner.
- Strong problemsolving abilities and the capability to handle challenging customer interactions with patience and empathy.
- Basic computer skills including proficiency in data entry and familiarity with CRM systems.
- Ability to work in a fastpaced environment and handle multiple tasks while maintaining attention to detail.
- Team player with a positive attitude and a willingness to learn and adapt to changing customer needs.
Compensation:
Our fulltime staff work 37.5hour workweeks. Compensation for this position includes hourly pay with a generous monthly commission bonus.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
