Keyholder - Corona Del Mar

Cozy Earth recognized as the #299 fastestgrowing company on the Inc. 5000 list is at the forefront of home luxury and apparel. Our mission is to transform everyday comfort with our incredibly soft temperatureregulating bedding sleepwear loungewear and bath products. As the only brand to earn a spot on Oprahs Favorite Things for five years in a row across five different categories we pride ourselves on exceptional quality and innovation.

Were excited to expand our team and are searching for a dependable and motivated Keyholder to join Cozy Earths brickandmortar storefront in Corona Del Mar California. As a Keyholder you will play a critical role in ensuring smooth daily operations while providing a warm and welcoming experience for every customer. You will be a brand ambassador who is passionate about our products and dedicated to delivering exceptional customer service.

Key Responsibilities:

Leadership & Store Operations:

• Open and close the store ensuring all operational and security protocols are followed.
• Serve as the manager on duty in the absence of the Store Manager or Assistant Manager.
• Enforce store policies and maintain a safe clean and organized shopping environment.

Customer Engagement:

• Greet customers with a friendly and inviting demeanor assist them with product inquiries and provide personalized recommendations based on their needs.
• Lead by example in delivering outstanding customer service and creating a positive shopping experience.

Sales Support:

• Assist customers throughout their shopping journey from product selection to checkout.
• Utilize sales techniques to promote our luxury bedding sleepwear loungewear and bath products.
• Assist store management and retail team in meeting and exceeding sales goals.

Product Knowledge:

• Maintain a deep understanding of Cozy Earths product offerings including key features benefits and care instructions.
• Train and guide team members to confidently share product knowledge with customers.

Inventory Management & Visual Merchandising:

• Assist with inventory tasks such as restocking shelves tagging merchandise and conducting inventory counts.
• Ensure an organized and visually appealing store environment by following merchandising guidelines.

Team Collaboration:

• Partner with the Store Manager and Assistant Manager to provide coaching and feedback to team members.
• Foster a collaborative and positive work environment.

• Other duties as Assigned.

Skills and Qualifications:

• Previous experience in a retail or customer service role is preferred; supervisory experience is a plus.
• A passion for home luxury products and a commitment to delivering exceptional customer service.
• Strong leadership communication and interpersonal skills.
• Ability to work collaboratively as part of a team and independently when required.
• Flexibility to work varied hours including evenings weekends and holidays as needed.
• Basic math skills and familiarity with pointofsale systems.
• Ability to stand for extended periods and perform physical tasks such as lifting and stocking.

This role offers a base pay range of $2225 per hour. Actual base pay offered may vary based on location skills experience and qualifications.

Cozy Earth is an equalopportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.