Hospice Scheduler - LPN Preferred
Hospice Scheduler - LPN Preferred
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The scheduler is an onsite office position scheduled to work weekdays 84:30
The Scheduler is a multifunctional position that is focused on the efficient scheduling of patient care services for field operations. The scheduler will support and have regular interaction with staff patients families facility directors physicians and management. The Scheduler is expected to have exceptional attention to detail ability to audiit and interpret data regularly. Demonstrates exemplary customer service with staff and external contacts.
Minimum of high school diploma/GED or equivalent work experience posthigh school education preferred. Prefer LPN CNA or RMA license and minimum of 3 years prior scheduling experience where directing others in a tactful and professional manner was regularly conducted. Ability to manage multiple phone line operating system. Advanced technical/computer skills with the ability to use at least 3 or 4 different programs simultaneously. Strong work ethic with a professional positive attitude. Creative problemsolving and decisionmaking skills. Ability to prioritize workload and thrive in a fastpaced environment. Excellent written and verbal communication skills. Ability to manage relationships and have crucial conversations. Effective organization and time management skills. Computer proficiency (MS Office Word Excel and Outlook). Ability to keep up to date with policies practices and regulations.
- Coordinate care visits prioritizing urgent patient needs.
- Direct and redirect staff appropriately using predictive analytics.
- Monitor efficiency levels and balance staffing pars appropriately.
- Track various sets of data and apply statistical information.
- Always remain calm and maintain positive relationships with staff patients families and all other internal and external customers.
- Monitor utilization of resources and make recommendations to managers for new patient assignments.
- Ensure efficient utilization of staff time reporting trends and deviations appropriately.
- Fill vacancies quickly and efficiently in various unforeseen circumstances.
- Audit staffing ratios regularly and irregularly and facilitate appropriate adjustments.
- Ensure replacements are in place for vacancies if coverage is necessary.
- Notifies patient/caregiver of schedule changes/missed visits as necessary.
- Serve as back up to other office staff including receptionist duties when needed
Employment Type
Full-Time
