Principal Technical Infrastructure Program Manager - AWS Infra Supply Chain Capacity Delivery Reliability
Principal Technical Infrastructure Program Manager - AWS Infra Supply Chain Capacity Delivery Reliability
Posted on :
24-04-2025
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1 Vacancy
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Yearly Salary
$ 159200 - 275300
Vacancy
1 Vacancy
Posted on :
24-04-2025
Job Description
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
The AWS Infrastructure Services (AIS) team is looking for a Principal Technical Infrastructure Program Manager (TIPM) to join the Capacity Delivery Reliability Team. The AIS Capacity Delivery Reliability Team is responsible for ensuring the timely and reliable delivery of server and network equipment within a 13week horizon. This team plays a crucial role in reducing endtoend cycle times while continuously improving delivery reliability. The Principal TIPM will lead a team of customerobsessed supply chain professionals dedicated to this mission.
As the primary liaison between AWS Infrastructure and AWS service businesses (including Networking EC2 S3 and EBS) this leader will manage and mitigate changes in demand and supply availability within the 13week delivery window. They will collaborate closely with infrastructure procurement manufacturing transportation datacenter operations and planning teams to coordinate advocate for and execute programs and business processes that enhance delivery speed and reliability.
The role involves partnering with supply chain systems and automation teams to improve existing systems and develop new ones driving faster and more reliable delivery. The Principal TIPM will own and operationalize multiple infrastructure leadershiplevel goals regularly reporting progress to senior leadership. They will be responsible for delivery metrics and provide performance visibility to various internal teams.
This position requires a supply chain operations or planning subject matter expert with exceptional judgment and a proven track record of successfully operationalizing complex processes to improve performance and reliability. The ideal candidate will have experience in mechanistically and systematically scaling operations and/or planning with a resultsoriented approach strong analytical skills financial acumen and the ability to lead teams through multiple complex projects.
This role is inherently crossfunctional and requires the ability to think big and collaborate with others as you work closely with teams across AWS Infrastructure and AWS Service teams (EC2 S3 EBS). The shifting power and permitting constraints and critical nature of the role requires someone who maintains momentum clarity of vision and adaptability while communicating effectively across a diverse set of customers partners and leadership. The Principal TIPM must effectively distinguish between one/two way door decisions. Decisions driven by the Principal TPM create significant impact to AWS Infra organization and all of our customers so excellent judgement (based on domain and technical expertise) is required in managing complex problems tradeoffs proposals and escalations.
Communication with executive audiences is a regular occurrence. High judgment negotiation skills ability to influence without authority analytical talent technical aptitude and leadership to collaborate with a diverse set of stakeholders across multiple time zones manage capital budgets eliminate nonvalueadd activity design solutions remove roadblocks and find creative ways to accelerate project delivery are therefore essential for success in this role.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledgesharing and mentorship.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Bachelors Degree AND 8 years of project/program management experience
8 years experience in technical program management
8 years experience owning/driving roadmap strategy and definition
8 years experience with feature delivery
8 years experience working directly with Engineers on program enhancements
8 years experience in project management methodologies business analysis or process improvement
Masters Degree or advanced professional degree in Electrical Engineering Computer Engineering Computer Science or related experience
Masters Degree or advanced professional certifications in management of complex high value technology infrastructure projects
Knowledge in Supply Chain logistics hardware design and/or datacenter architecture
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159200/year in our lowest geographic market up to $275300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
The AWS Infrastructure Services (AIS) team is looking for a Principal Technical Infrastructure Program Manager (TIPM) to join the Capacity Delivery Reliability Team. The AIS Capacity Delivery Reliability Team is responsible for ensuring the timely and reliable delivery of server and network equipment within a 13week horizon. This team plays a crucial role in reducing endtoend cycle times while continuously improving delivery reliability. The Principal TIPM will lead a team of customerobsessed supply chain professionals dedicated to this mission.
As the primary liaison between AWS Infrastructure and AWS service businesses (including Networking EC2 S3 and EBS) this leader will manage and mitigate changes in demand and supply availability within the 13week delivery window. They will collaborate closely with infrastructure procurement manufacturing transportation datacenter operations and planning teams to coordinate advocate for and execute programs and business processes that enhance delivery speed and reliability.
The role involves partnering with supply chain systems and automation teams to improve existing systems and develop new ones driving faster and more reliable delivery. The Principal TIPM will own and operationalize multiple infrastructure leadershiplevel goals regularly reporting progress to senior leadership. They will be responsible for delivery metrics and provide performance visibility to various internal teams.
This position requires a supply chain operations or planning subject matter expert with exceptional judgment and a proven track record of successfully operationalizing complex processes to improve performance and reliability. The ideal candidate will have experience in mechanistically and systematically scaling operations and/or planning with a resultsoriented approach strong analytical skills financial acumen and the ability to lead teams through multiple complex projects.
This role is inherently crossfunctional and requires the ability to think big and collaborate with others as you work closely with teams across AWS Infrastructure and AWS Service teams (EC2 S3 EBS). The shifting power and permitting constraints and critical nature of the role requires someone who maintains momentum clarity of vision and adaptability while communicating effectively across a diverse set of customers partners and leadership. The Principal TIPM must effectively distinguish between one/two way door decisions. Decisions driven by the Principal TPM create significant impact to AWS Infra organization and all of our customers so excellent judgement (based on domain and technical expertise) is required in managing complex problems tradeoffs proposals and escalations.
Communication with executive audiences is a regular occurrence. High judgment negotiation skills ability to influence without authority analytical talent technical aptitude and leadership to collaborate with a diverse set of stakeholders across multiple time zones manage capital budgets eliminate nonvalueadd activity design solutions remove roadblocks and find creative ways to accelerate project delivery are therefore essential for success in this role.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledgesharing and mentorship.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Bachelors Degree AND 8 years of project/program management experience
8 years experience in technical program management
8 years experience owning/driving roadmap strategy and definition
8 years experience with feature delivery
8 years experience working directly with Engineers on program enhancements
8 years experience in project management methodologies business analysis or process improvement
Masters Degree or advanced professional degree in Electrical Engineering Computer Engineering Computer Science or related experience
Masters Degree or advanced professional certifications in management of complex high value technology infrastructure projects
Knowledge in Supply Chain logistics hardware design and/or datacenter architecture
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159200/year in our lowest geographic market up to $275300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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