Principal Analyst Digital Workplace
Principal Analyst Digital Workplace
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Job Description
At Forrester were trusted to work on trailblazing mission critical problems that business and technology leaders face today. Thats why were always looking to empower talented individuals to perform at their best every single day. Were proud of our community of smart people and vibrant voices who come together to do whats right by our clients and each other. Our success is driven by curiosity courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
Forrester Research is seeking a Principal Analyst to be a critical member of the research team responsible for leading our digital workplace and digital employee experience (DEX) practice part of our technology architecture and delivery research group. This practice serves CIOs CTOs and IT leaders and practitioners helping them achieve high performance the ability to deliver great business results through technology. The Principal Analyst will deliver research that encompasses: 1 digital workplace strategy and portfolio of research; 2 drive research on key platforms vendors and trends; 3 bring the right mix of both strategic and technical architecture and delivery experiences; and 4 foster a culture of collaboration across our research sales product and customer success teams. The Principal Analyst has a strong understanding of CIO/CTO concerns and priorities helps them understand the implications of technology economies labor and other key trends on IT strategy and delivery.
Job Description:
The Principal Analyst will work as part of a highperforming team with a strong emphasis on collaborating with others in all aspects of the job. A Principal Analyst is expected to:
Lead the digital workplace and DEX practice working across Forrester research teams including the future of work team sales and product to develop a complete research portfolio that drives customer delight and revenue.
Develop a deep understanding of what Forrester clients require to be successful as technology executives and leaders.
Conduct primary research into 1 digital workplace strategy architecture and roadmaps 2 governance and risk management 3 financial and cost optimization and 4 performance management including metrics KPIs benchmarks etc. Use this research to help clients navigate digital workplace challenges by providing insights on the future of work cost optimization investment prioritization and longterm workplace strategy.
Conduct deep analysis of IT decisionmaker challenges and preferences balanced with employee preferences and expectations.
Create high quality actionable analytically deep and factbased research content throughout the year. Research/write/create approximately eight to 12 research projects per year which includes a mix of written reports tools webinars videos blogs podcasts infographics and other intellectual property. Build visibility for their research and contribute to Forrester client communities.
Drive and lead key Forrester Wave and Landscape reporting for the practice and adjacent areas.
Consult with clients to apply Forresters research in the context of their specific business environment and help solve their problems through inquiry guidance and advisory and consulting engagements.
Present at Forrestersponsored and industryrelated events and deliver client webinars.
Establish an industry presence as an influential speaker and thinker build relationships with journalists who cover the sector and participate in vendor briefings and field press inquiries as necessary.
Support business development and prospect conversations as arranged by Forresters account leadership teams.
Fosters a leadership style that drives a culture of crossteam collaboration mentorship integrity and relentless and positive pursuits
Job Requirements:
At least 10 years of experience in a mix of roles as a directorlevel and above in sales engineering engineering practitioner consultant product management or research analyst in technology or in a role within a business PMO.
A demonstrated ability to serve as an advisor to senior management and Clevel clients.
Superior clientfacing communication listening critical thinking and collaboration skills with researchers subjectmatter experts and client leaders.
Solid technical digital workplace technology experiences as a leader but also founded in engineering and architecture backgrounds in key platforms. These platforms can include end user experience monitoring (DEX tools) desktopasaservice (DaaS) virtual desktop infrastructure (VDI) UCaaS M365 Google Workspaces endpoint management devices and operating systems security as well as additional technology platforms.
Strong knowledge of the issues and challenges that technology executives and leaders face and expertise in the broad implications of current and emerging technology markets economics labor and econometrics.
The ability to take complex disparate ideas and distill them into simple provocative concepts; willingness to take a stand on outcomes with clients vendors press and competition.
A strong record of academic achievement.
Superior analytical writing editing and presentation skills.
The ability to travel 30 of the time or more.
Were a network of knowledge and experience leading to richer fuller careers. Here were always learning. Whether you want to hone your strengths or discover new ones Forrester is the place to go for it. Its a place where everyone is given the tools support and runway they need to go far. Well be right there beside you every step of the way.
Lets be bold together.
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FLSA Status:
ExemptHere at Forrester we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forresters recruitment process. If you would like to discuss a reasonable accommodation please reach out to .
Forrester Research Inc. is an Equal Employment Opportunity Employer. As a federal contractor Forrester encourages veterans and individuals with disabilities to apply for employment.
Required Experience:
Staff IC
Employment Type
Full Time
