Business Analyst
Business Analyst
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Job Description
Odevo is a group of exciting brands with a shared vision of challenging status quo in the property management industry. We are committed to revolutionizing the industry with innovative software solutions that make managing properties easier more efficient and more effective. Our rapidly growing product and engineering organization now includes more than 150 highly skilled professionals.
Our cloudbased platform is unique and in a brief time we have proven ourselves as a leading and innovative player on the market. Our product development department acts as a SaaS supplier to all the companies in the Odevo group and several other players in the industry. Together we will continue to challenge and change this industry. To continue our ambitious growth journey we seek more great people to join us to build marketleading property management software products. Are you one of them
About the role
This is a genuinely interesting and varied Business Analyst role not just one filling out tables and forms. On one day you may be mapping business processes and modelling the domain for an industry that is undergoing a huge period of digital transformation. On another day you might be capturing very specific user demands and challenges for a wide variety of personas our internal staff our clients staff their customers and their families.
On another day you may shift from a business context to a purely software one and must create clear user stories drawing on your disparate research and applying it to a single software platform that addresses one part of the domain.
You will be part of a strong and knowledgeable team interacting with a complex and demanding business stakeholder community where effective collaboration and strong communication skills combined with business understanding are all key to success. You will be working in a multi country environment uncover and understand complex needs and empathize with business stakeholder needs while building understanding and buyin for challenging priority calls.
Youll collaborate with engineering product and stakeholders across our various UK companies gaining a comprehensive understanding of complex needs and processes. Your proven expertise in requirements analysis will guide the development of our nextgen property management platforms.
Responsibilities
- Play a pivotal role in understanding complex business needs through comprehensive requirements analysis engaging stakeholders across various business units.
- Advise product and leadership teams by distilling key insights into comprehensive specifications that guide development efforts and enable strategic decisionmaking.
- Continuously evaluate processes and business needs driving innovation and transformation as business and technology evolve rapidly.
- Continuously assess and sensecheck product requests providing deep analysis of the business problems that need to be solved and then describing them in clear and unambiguous ways.
- Generate artefacts in a variety of ways from technical ticketing systems to structured documents and nontechnical presentations.
- Gain a deep understanding of the service delivery models used in the Odevo companies and how the service delivery relates to the product platforms.
- Collect analyse and synthesize staff and customer feedback and market research to define and refine product requirements.
- Conduct detailed analysis of how new product features impact the business processes of each Odevo company and propose common solutions.
- Support validation of features during development through user testing and feedback loops in collaboration with Odevos Design function.
- Establish KPIs and metrics for product launches regularly analyze product performance and make datadriven recommendations for optimizations and improvements.
- Continuously contribute insights on market trends competitive landscape and emerging technologies to drive innovation.
Who you are
You approach your work with curiosity and a focus on users. You listen actively ask questions and provide analytical recommendations with clear logic and evidence. You can strategically advise on innovative opportunities mentor teams through change and build trust through transparent work.
Experience
- 35 years of experience as a business analyst.
- Expert in evaluating complex needs guiding product development and advising on innovative solutions.
- Have worked with nontechnical businesses or in environments undergoing digital transformation.
- Skilled in active engagement with crossfunctional teams workflow mapping and identifying growth opportunities through technology.
- Passionate about applying analytical skills to enhance customer service through technology aiming to maximize efficiency and guide digital transformation.
- Understanding of the PropTech and/or FinTech industry is a big plus (but not mandatory).
- Previous experience of working with product development in a service industry is a clear plus.
What we offer
- Professional growth to work with the most talented developers in the industry.
- Modern technology we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work.
- Innovation to work on exciting projects that push the boundaries of our industry and make a real impact.
- Commitment to quality a dynamic and forwardthinking company that values profitable and longterm product development.
Location
While we have offices in central London it is a hybrid position if that suits you best. The ability to travel to London for meetings and workshops a few times a month would be a plus.
If you are excited about being part of a successful team apply for this position!
Employment Type
Full Time
