Senior Product Manager
Senior Product Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are seeking a Senior Product Manager to support our Retail space. This role is more than just managing a product; its about shaping a truly customercentric product. Youll be at the forefront of innovation leading and working alongside a talented team to bring our vision to life.
Key Responsibilities:
- Product Strategy and Vision: Develop and communicate a compelling vision and strategy for your product workstream ensuring it resonates with our customers and aligns with the companys mission.
- Customer Insight and Empathy: Dive deep into understanding our customers needs behaviours and pain points. Use these insights to drive product decisions and create truly usercentric solutions.
- Collaborative Planning: Foster a collaborative environment where everyones ideas are heard and valued.
- Exceptional User Experience: Advocate for the user at every step of the process ensuring the platform is intuitive engaging and delivers an outstanding experience.
- Performance and Impact Measurement: Develop and build our vision and objectives and results. Lead in making sure your squad is aligned to driving those outcomes.
- Transparent Communication: Maintain open and transparent communication with all stakeholders. Regularly update the team and leadership on progress decisions and changes to the roadmap.
What Youll Do:
- Own the customer retention strategy for our savings platformidentifying key dropoff points pain points and moments of opportunity across the customer lifecycle.
- Design and deliver valuedriven usercentric features that increase engagement deepen trust and build longterm customer relationships.
- Identifying business and customer needs and translating these into a clear product roadmap balancing quick wins with longterm strategic impact.
- Partner crossfunctionally with Engineering Design Data Marketing and Customer Operations to ensure seamless delivery and rollout of highimpact initiatives.
- Lead riskaware product development proactively identifying regulatory operational and customer experience risksand working to mitigate them without compromising innovation.
- Use qualitative and quantitative insights to validate ideas measure success and continuously optimize the product experience.
- Act as a voice of the customer ensuring delight is not an afterthought but embedded in how we build and ship.
Qualifications :
- 5 years of experience in product management ideally in the financial services or fintech industry.
- Proven track record of launching and managing successful digital products in a fast paced environment.
- Strong analytical and problemsolving skills with a keen eye for detail.
- Excellent communication and interpersonal skills with the ability to build strong relationships across teams.
- Experience with agile methodologies and tools such as JIRA Trello or similar.
- A passion for innovation and a deep understanding of customer needs and market trends.
Additional Information :
Your Wellbeing We take your health and wellbeing very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) Offering you support on a wide range of subjects including financial concerns mental wellbeing and more general queries around family work housing and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle Its important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when youre enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexiholiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution Were focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
