HR Operations Manager
HR Operations Manager
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1 Vacancy
Job Description
Job Description Summary
The HR Operations Manager is a pivotal role responsible for overseeing core HR operations including benefits administration HRIS management and employee support. This role ensures operational excellence across the HR function by optimizing systems processes and service delivery. The ideal candidate is datadriven peopleoriented and thrives in a fastpaced evolving environment.
Key Competencies
DetailOriented SystemMinded Organized & Efficient Discretion & Integrity Analytical Thinking Collaborative Communicator ChangeReady
Duties & Responsibilities
- Benefits Administration
- Manage endtoend administration of health welfare and retirement benefits programs (e.g. medical dental vision 401(k) FSA/HSA).
- Lead annual open enrollment vendor relationships compliance filings (e.g. ACA 5500s) and employee communications.
- Resolve employee benefits issues and liaise with carriers to ensure a high level of service.
- HRIS Management
- Serve as primary administrator for the HRIS platform (e.g. Paylocity and Smart Recruiter).
- Maintain system data integrity troubleshoot issues and develop workflows that enhance efficiency.
- Build and generate reports and dashboards for HR metrics compliance tracking and leadership decisionmaking.
- Employee Support & Experience
- Lead internal employee support for HRrelated inquiries including policy clarification document requests and process guidance.
- Own and continuously improve HR help desk workflows FAQs and problem resolution time.
- Partner with payroll finance and operations to ensure a seamless employee experience across the lifecycle.
- Operational Excellence
- Create and optimize HR processes and SOPs that support compliance accuracy and scalability.
- Support audits internal controls and document management related to employee records and benefits.
- Collaborate crossfunctionally with other HR leaders (e.g. Talent and People Partners) to align systems and practices
This job posting describes the general duties and responsibilities for the position. Other duties may be assigned as needed.
Qualifications :
Required
- 8 years of progressive experience in HR operations HRIS or total rewards
- Strong experience managing benefits programs and open enrollment cycles
- Handson experience with at least one major HRIS platform (e.g. Paylocity)
- Understanding of federal and state employment laws (e.g. ACA ERISA FMLA HIPAA)
- Excellent attention to detail and commitment to data accuracy
- High level of discretion professionalism and customer service orientation
- Ability to build processes in environments with high change and limited structure
- Demonstrated commitment to diversity equity and inclusion in the HR process
- Strong grasp of Hana Group standards mission and core values
Preferred:
- Bachelors degree in Human Resources Business Administration or a related field
- Experience in multistate or distributed workforce environments
- Experience supporting hourly or frontline workforces a plus
Additional Information :
Hana Group North America is an Equal Opportunity Employer
Salary: $100000 $110000 USD
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
