The Laboratory Support Services Supervisor shall:
- Oversee and direct all preanalytical processes within the life cycle of the laboratory specimen:
- collection packaging shipping receiving processing tracking and archiving
- Interface with EurofinsDPT clients to resolve specimen issues
- Oversee the scheduling of staff to ensure production schedules are met
- Counsels staff with regard to problems encountered in daily operations
- Create and report to management on preanalytical metrics and quality indicators
- Recommend changes in services processes and policies that enhance preanalytical efficiencies
- Work with Quality Assurance to resolve client complaints by investigating problems developing
- solutions and making recommendation to management
- Contribute to team effort by accomplishing related results as needed
- Support EurofinsDPTs business philosophy leadership values and ethics
- Conduct timely investigations in coordination with Quality Assurance related to site quality
- events including but not limited to: customer complaints inquiries nonconformances
- corrective actions and audit findings.
- Perform duties in compliance with all applicable regulatory and accrediting agencies and cGMP
- expectations including but not limited to: Facility and equipment maintenance validation
- review and approval training (internal continuing education proficiency testing annual GMP
- etc.
Qualifications :
MINIMUM EDUCATIONAL REQUIREMENTS
- High school diploma or equivalent
WORK EXPERIENCE REQUIREMENTS
- 2 years experience in a preanalytical department
- Specimen management experience
- Project management
- Client service
- Ability to organize communicate teach and work with others in an effective manner
- Ability to manage and schedule the work of others
- Analytical thinking and communication skills
POTENTIAL ENVIRONMENTAL FACTORS
- This laboratory carefully maintains all hazardous materials. All employees must abide by VRL
- Eurofinss Safety and Exposure procedures. This includes using the provided safety clothing and
- equipment.
- For a list of potential chemical hazards see appropriate SDS sheet.
Additional Information :
Compensation:
Schedule:
- MondayFriday 9:00am5:00pm
What we offer:
- Excellent full time benefits including comprehensive medical coverage dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer.
Remote Work :
No
Employment Type :
Fulltime