Customer Associate Calumet City - Full -Time Nights
Customer Associate Calumet City - Full -Time Nights
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1 Vacancy
Job Description
Job Description
Be a part of a worldclass academic healthcare system UChicago Medicine Ingalls Memorial Hospital as a Customer Associate at our Family Care Center in Calumet City This position is a 100 onsite opportunity. You will need to be based in the greater Chicagoland area.
As aCustomer Associate you will perform general reception duties which includes checking patients in and out telephone message retrieval and routing updating demographic insurance information general filing and maintenance of medical charts.
Essential Job Functions
- Receives and discharge patients including but not limited to: greeting enter accurate demographic and insuranceverification updating information collection of payments issuing receipts notificationof clinical staff
- Performs clerical duties includingbut not limited to: scheduling typing form completion photocopying faxing mail sorting filling maintenance and preparation of medical chart
- Received incoming calls routing to appropriate party and takes messages according to department protocolor needs of customer. Receives cash and other payments reconciles balances at end of shift. Makes bank depositsas requested
- Files and retrieves medical records from storage areas as requested and according to department procedures and policy.
Required Qualifications
- High school diploma or equivalent
- Experience in the basic computer software programs
- Demonstrated ability to develop others in areas of continuous process improvement and customer service
- Delivery and selfdirected team work
- Moderate typing skills (minimum 30wpm)
Preferred Qualifications
- 1 to 2 years experience in health care setting
- Insurance and collections experience
Position Details
- Shift: RFull Time NIght Shifts
- Unit/Department: Family Care Center Calumet City
- CBA Code: Non Union
Required Experience:
IC
Employment Type
Full-Time
