SITEC - AVVTC Technician- Hurlburt Field
SITEC - AVVTC Technician- Hurlburt Field
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Job Description
Responsibilities
Peraton requires Audio Visual/Video Teleconferencing (AV/VTC) Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) 3. Positions are located at the SOCOM Headquarters at MacDill AFB FL and at the TSOC and Component locations in the United States and abroad.
This position is located at Hurlburt Field Fl.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM its Component Commands its Theater Special Operations Commands (TSOCs) and its deployed forces with Operations and Maintenance (O&M) services to maintain NetworkOperations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration change license and asset management; conduct training and perform Install Move Add Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM the CIO/J6 organization and ultimately the enduser who operate around the globe 24x7x365.
The AV/VTC Technician requires excellent problemsolving and customer service skills as well as thorough knowledge of AV/VTC hardware software and network connections. VTC schedulers must have expertise in scheduling VTC sessions in VTC bridges handson experience with debugging the interoperation of VTC bridges and end points as well as experience setting up maintaining and troubleshooting AV equipment (displays microphones sound boards etc. Must have the ability to configure test and troubleshoot Crestron equipment. Proficient in Crestron Studio (the Crestron Application for fully customizable programming GUI design engraving device set up and configuration). A thorough understanding of video distribution using digital media driven technologies (NVX). The Senior AV/VTC Technician shall manage and provide daytoday support for desktop VTC units.
Primary Duties:
- Install configure test debug and decommission desktop systems.
- Recommend lifecycle upgrades for desktop VTCs; implement approved upgrades upon procurement.
- Install and configure flatpanel displays roombased VTC endpoints projectors and A/V equipment.
- Proactively monitor MCU VTC sessions to ensure seamless operation for end users.
- Troubleshoot analyze and isolate root causes of issues arising during live VTC sessions.
- Schedule coordinate and manage multiple simultaneous VTC sessions VTC bridges and Session Border Controls.
- Plan install configure operate maintain secure manage repair and update VTC components including software updates account management and conference scheduling.
- Recommend annual VTC system upgrades and implement approved enhancements acquired by the Government.
- Continuously monitor VTC services for early detection of incidents outages or performance issues.
- Provide remote support for deployed VTC endpoints.
- Some positions may require shift work or a nonstandard schedule to support the USSOCOM mission.
Qualifications
Required qualifications:
- Min 9 years with HS Diploma 7 years with AS/AA degree 5 years with BS/BA or 3 years with MS/MA
- A DoD Top Secret clearance w/ SCI eligibility is required
- At least three years of current experience designing installing and configuring integrated conference room A/V and VTCsystems and experience in VTC endpoint maintenance.
#SITEC2025
Peraton Overview
Peraton is a nextgeneration national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Required Experience:
IC
Employment Type
Full-Time
