IT Consulting Manager Visa Managed Services

Team Summary

Visa Consulting & Analytics (VCA) drives tangible impactful and financial results for Visas clients including card issuers acquirers and merchants. Drawing on our expertise in strategy consulting data analytics brand management marketing operations and macroeconomics VCA solves the most strategic problems for our clients..

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan that address unique challenges in areas such as strategic growth profitability risk management and digital strategy. In VCA Managed Services team plays a key role to enhance partnership with one of the largest clients for Visas Japan business and focuses on developing implementing and improving clients business by collaborating with them closely.

What a IT Consulting Manager Visa Managed Services does at Visa

We are currently looking for a Manager to drive IT consulting engagements for our clients in Japan enabling portfolio growth and improved profitability across their payment businesses.

The Manager will drive technology related client engagements and act as the main focal point coordinating between the client team other internal stakeholders and outsourcing partners (as applicable). The Manager will be responsible for managing various technology related initiatives between Visa and a client including product implementation and system updates based on Visas enhancements etc. The full range of responsibilities is detailed below

On a projectbyproject basis  

• Project management for various technology related initiatives between Visa and one of the largest clients such as tracking status action items issues and risks for technology related strategy projects Visa product implementation etc.

• Proofread materials showing Visas enhancements produced by different teams at Visa figure out specific requirements and determine impact on the client and support the client to implement necessary system updates

• Develop materials for holistic product discussions with the client to identify most important issues and opportunities brainstorm and propose potential solutions and determine priorities and timeline for implementation

• Support leaders prepare client project proposals clarifying objectives scope deliverables approach dependencies roles and responsibilities drawing input from the client local client relationship managers and functional teams

• Support leaders oversee project setup including contracting documentation stakeholder engagement workplans interview guides client data requirements and vendor statements of work (as applicable)

• Develop a fact base by undertaking client interviews and analyzing client documentation or processes

• Collaborate with product team the hub team broader global team or other functional teams to obtain specific subject matter expertise as needed

• Design and deliver compelling presentations to illustrate findings ideas recommendations within consulting engagements and more broadly

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

What you will need

Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at
least 2 years of work experience with an Advanced degree (e.g. Masters MBA
JD MD) or 0 years of work experience with a PhD

Preferred Qualifications
Having already accumulated a variety of experience you will be curious about
the payments industry and keen to work alongside an experienced team to
quickly gain a deeper understanding. You will be client driven comfortable
managing a project end to end and relishing the opportunity to work closely
with clients to influence their future performance.
Specific skills and experience you will bring are
Fluent Japanese and at least business level English proficiency
5 years of work experience in professional areas
Experience in the payments banking platformers mobile consumer
applications technology services and/or IT consulting industry
Technical knowledge of payment technologies related to authorization clearing
& settlement gateways / PSPs risk management tokenization EMV 3DS etc.
Experience in planning managing and delivering on complex cross functional
projects from conceptualization to launch including implementation
Experience as a Business Analyst Technical Architect and Strategist Data
analysis either of them is expected
Excellent communication skill with Japanese and nonJapanese speaking
people in verbal and nonverbal situation.
Excellent presentation skills including strong oral and written capabilities
Flexible and proactive troubleshooting capabilities with the ability to manage
diverse groups organized within different organizational reporting lines
Strategic thinker who can balance big picture strategy and detailed flawless

Strong team orientation with a openminded collaborative diplomatic and
flexible style able to work effectively in a matrixed organization
Selfmotivated resultsoriented individual with the ability to progress multiple
priorities concurrently
Flexible mindset to revise plans and scopes while managing internal and
external expectations

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Fulltime