Merch on Demand is creating a highly scalable print on demand business for consumer products. We work with both independent content creators and global brand partners across entertainment music gaming and consumer products verticals. To support our growth we are looking for a talented driven and highly analytical Program Manager with proven experience scaling product and catalog launches. The Merch on Demand team is rapidly growing and this is a unique opportunity to play a key role in an exciting initiative at Amazon in its early stages.
This role will work crossfunctionally with internal stakeholders. You will work closely with Merch tech data and product management teams on upcoming catalog feature launches. You will own several launch efforts including complete endtoend testing implementation and scaling efforts. You will be a spy selfstarter who likes testing new features among the broader Amazon ecosystem tools and systems. You will document testing efforts create SOPs and scale successful results to the broader Merch catalog.
This role will have high attention to detail a high bar for CX and a bias for action to implement catalog enhancements. The ability to effectively prioritize and multitask is a must. The successful candidate will be eager to learn and able to work autonomously within a fastmoving and often ambiguous environment. They will be a spy selfstarter and have the ability to look around corners. This position involves regular communication with senior management on status risks and implementation strategy. Excellent listening writing skills and ability to communicate with tech teams are essential.
Finally you are also expected to own the deployment measurement and optimization of these efforts so a passion for both data and operational excellence is a must. The ideal candidate for this role will have experience working with tech and product teams making datadriven decisions and scaling launch efforts.
Responsibilities
* Own various catalog feature launches on Amazon
* Analyze performance results to drive improvements in the program
* Provide reporting and analysis
Basic qualifications
Experience implementing repeatable processes and driving automation or standardization
Experience using data and metrics to drive improvements
Experience defining and executing against program requirements
3 years experience in program or project management
3 years experience working cross functionally with tech and nontech teams
Preferred qualifications
Prior Program Management experience in ecommerce industry
Experience working with product and technology teams
Experience driving large scale customer facing programs
SQL and Excel fluency
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.