Front Office All-Rounder
Front Office All-Rounder
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Job Description
Are you a master of first impressions Do you have a passion for hospitality and enthusiasm for working with people
Pullman Sydney Airport is looking for a FullTime Front Office AllRounder to join our friendly and dynamic team.
- Delivering exceptional personalised & fun customer service while maintaining luxury standards to ensure all of our guests feel welcome.
- Attending to all incoming calls in a professional and polite manner constantly striving to provide total customer satisfaction.
- Checking guests in and out and maintaining their account using our PMS Opera.
- Answering guest queries in a positive and effective manner.
- Daily liaison with departments such as food & beverage and housekeeping for guest movements requests and activities.
Qualifications :
- Energy enthusiasm and creativity to bring a personal touch to our guests stay.
- Strong communication time management and interpersonal skills
- A friendly and positive cando attitude who enjoys working in a team
- Excellent grooming and presentation standards
- Previous experience in a similar role in a hotel is required
- Previous experience with Opera or Opera Cloud preferred
- Full working rights in Australia sponsorship is not available for this role
- Must be reliable with the ability to work a rotating roster of day evening and night shifts including weekends and public holidays.
Additional Information :
At Accor we believe HOSPITALITY IS A WORK OF HEART!
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor. You can be all you are! Grow & create your path! Work with purpose! Enjoy and feel valued!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Benefits Your Way:
- Work alongside our highly experienced Assistant Managers & Front Office Manager
- The opportunity to Work Your Way across the muchloved Accor Brands
- Discounted Accommodation & Food and Beverage with Accor worldwide from day one
- Annual Service Recognition Accor Tenure Milestone recognition Accor paid parental leave EAP and much more Accor Partner Benefits.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
