Greetings from WNS!!
WNS is hiring for Order to Cash in Cash Application & Collection domain at Sr. Associate level.
Eligibility Criteria:
- Should be okay with NIGHT SHIFTS & rotational shifts
- Immediate Joiners required
- BCOM/BAF/MCOM/MBA candidates can apply
- Relevant experience of 24 yrs required with good communication skills
JOB DESCRIPTION:
Cash Application Management (O2C):
- Allocate payments ensure accurate and timely application of customer payments and maintain backups.
- Accounts Receivable: Apply daily cash receipts to invoices/customer accounts research unapplied cash discrepancies and adjusting entries.
- Issue Resolution: Address and resolve issues related to unapplied cash and payment discrepancies.
- Monthend Tasks: Support smooth monthend closure during quarterly/halfyearly/yearend.
- SLA Compliance: Complete tasks based on Service Level Agreement (SLA) compliance.
- Team Support: Support Team Leads and Managers for daily/weekly/monthly deliverables.
Collections (O2C) :
- Manage and resolve delinquent customer accounts to meet collection targets.
- Good Communication & Good command over language
- Should have worked with International clients
- Communicate with customers via phone email or letter to collect outstanding payments.
- Analyze customer accounts identify payment trends and prioritize collection efforts.
- Negotiate payment plans settlements or disputes with customers.
- Meet daily/weekly/monthly collection targets and performance metrics.
- Identify and report potential bad debt risks.
- ERP/SAP knowledge & Good Excel Knowledge
Regards
Qualifications :
Work :
No
Employment Type :
Fulltime