Studio Lead NYC Part-Time

Were in search of a highly motivated personable and detailoriented individual to contribute to all aspects of our student experience and growing community. Our Studio Lead will work closely with the Studio Manager and Studio Support Team in an inspiring fun work environment to ensure that our students are thriving and the studio space is humming. As Studio Lead you will be responsible for delegating tasks to team members and resolving problems that occur on shift. The Studio Lead will perform the same tasks as the Studio Support Staff while having the authority to manage coworkers in the absence of a Studio Manager.

Qualifications :

Key Responsibilities

• Provide managerial leadership and support during shifts when the Studio Manager is absent.

• Assist Studio Manager and Brand Manager with daily retail operations including instudio product sales inventory management and ship from Studio fulfillments.

• Must be able to lead and supervise onsite and offsite workshops events and private Classes with the Studio Manager or in their absence. 

• Assist Studio Manager in creating Staff Schedule. 

• Assist Studio Manager w/ Production Duties (mic cleanings routine light and sound equipment maintenance Video OnDemand Studio Setup)

• Lead the Studio Support team to ensure a smooth and efficient flow during shifts.

• Assist in training new front desk staff and provide scheduling support as needed.

• Help manage studio inventory and assist in ordering supplies as needed.

• Maintain the aesthetic and atmosphere of The Class to ensure an inspiring environment.

• Greet check in and welcome students to Class ensuring they feel valued and comfortable.

• Provide exceptional customer service and hospitality to all students both new and returning.

• Prepare and maintain the studio space including cleaning mats floors and mirrors.

• Maintain cleanliness and stock in common areas such as bathrooms the locker area and the front desk.

• Support teachers with Class setup breakdown and assisting with student inquiries.

• Have full knowledge of The Class method schedule and retail offerings to support student needs.

• Collaborate with the Studio Manager and Studio Support team to complete daily studio tasks checklists and special projects.

• Report any concerns or issues promptly to the Studio Manager or Building Management if necessary. 

Qualifications

• Passionate about wellness and The Class methodology.

• Outgoing friendly and approachable with a positive attitude.

• Detailoriented organized and reliable.

• Ability to thrive in a fastpaced everchanging environment.

• Strong problemsolving skills and the ability to take initiative.

• Experience in retail operations and driving sales is a plus.

• Prior customer service hospitality or sales experience is required.

• Exceptional communication skills.

• Strong ability to work well in a team setting.

• Familiarity with Mindbody or similar booking software is preferred.

• Familiarity with Homebase or similar staff scheduling software is preferred.

• Familiarity with Justworks or similar payroll software is preferred. 

• Familiarity with Shopify or similar ecommerce software is preferred. 

• Proficiency with computers and basic software.

• Must be available mornings evenings weekends and holidays.

Compensation

• $25 per hour (up to 25 hours per week).

Equal Opportunity Employment Statement

The Class is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race color religion age sex national origin disability genetic information protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all aspects of employment including recruiting hiring placement promotion termination and training.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Parttime