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1 Vacancy
Proactively handle client and advisor communication and queries.
Interact with clients colleagues management and LISP providers.
Provide highquality client service and support.
Load new clients into the CRM system.
Collect and manage mandate documentation and client ratings.
Perform client screening and complete CDD (Client Due Diligence) for all clients.
Maintain and manage distribution lists (Correl8.
Follow up on outstanding information and incomplete documentation.
Maintain accurate client records and monitor CRM client folders.
Update and clean up database flagging inactive investments.
Investigate and reconcile discrepancies between internal reports and LISP data.
Assist with general administrative tasks and support team members as needed.
Prepare and distribute investment instructions (initial switches rebalancing changes).
Prepare management reports including AUM and AUA.
Monitor and implement model portfolio changes and deviations.
Restructure client portfolios as necessary.
Register new model portfolios and assist with advisor linking.
Prepare platformbased quotations and assist with mandaterelated administration.
Follow internal administrative procedure guidelines.
Complete tasks within defined turnaround times.
Ensure compliance with FAIS and FICA principles.
Proficiently use CRM systems and platform portals.
Full working knowledge of Microsoft Office (Word Excel).
Matric (Grade 12.
Relevant skills in:
Communication (English and Afrikaans).
Basic math and reconciliation.
2 5 years experience in a financial services or investmentrelated administrative environment.
Strong administrative background.
Excellent customer service skills.
Technologically literate (MS Office email internet use).
Basic knowledge of investment platforms and model portfolios.
Proactive and selfmotivated.
Friendly emotionally mature and professional demeanor.
Highly organized with attention to detail.
Strong verbal and written communication skills.
Logical thinking coordination and planning ability.
Time management and task prioritization.
Problemsolving capabilities.
Ability to manage multiple responsibilities.
Teamoriented and dependable.
Contact Hire Resolve for your next careerchanging move today
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise
Required Experience:
Unclear Seniority
Full-Time