Job ID: 260810 Store Name/Number: PASouth Hills Village 0426 Address: 301 South Hills Village Pittsburgh PA 15241 United States (US) Hourly/Salaried: Hourly (NonExempt) Full Time/Part Time: Full Time Position Type: Regular
Your Role at Sephora: As a Sales and Service Leader youll be at the forefront of our mission to provide an exceptional shopping experience for every client. Youll support a dedicated team of Coordinators Licensed Beauty Advisors and Beauty Advisors providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team this is the perfect role for you.
Key Responsibilities:
Implementing Sales and Service Experiences: Ensure the implementation of sales and service experiences that meet Sephoras standards.
Support and Coach Team: Support and coach team members in selling service and operations.
Executing Client Service and Sales: Execute our client service model and sales strategies driving customer engagement.
Ensuring Compliance with Sephora Standards: Ensure compliance with store standards maintaining a professional environment.
Ensuring Client Loyalty and Engagement: Support client loyalty programs and services monitoring key performance indicators (KPIs) to ensure success.
Qualifications/Experience:
Prior leadership experience preferably in retail sales or services.
Passion for client service and teamwork.
Strong communication skills ability to multitask.
Resilience and adaptability to changing store priorities.
Flexible availability to work during peak retail hours.
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