Reliability Technician Quality Assurance I 157003
Reliability Technician Quality Assurance I 157003
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Job Description
Who we are
In a life without sound our work provides meaning. As a leading provider of innovative hearing care solutions we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations through our core business brands Advanced Bionics Audiological Care Phonak Sennheiser (under license) and Unitron we develop manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
Valencia CA Onsite
Reliability Technician Quality Assurance I
Product Quality Support performs routine Quality Assurance tasks for a specific component or product.
Responsibilities:
- With guidance from Senior Technicians Engineers and Management conduct comprehensive electronic and mechanical assessments of returned Implantable Cochlear Stimulator (ICS) system components including ICS devices external sound processors headpieces batteries and accessories. Utilize advanced diagnostic techniques to identify and characterize component failures.
- Support Senior Technicians Engineers and Management performing thorough root cause analysis of returned devices. Interpret test results identify trends and contribute to corrective and preventive actions (CAPA) to enhance product reliability.
- Assist in performing reliability studies on returned devices leveraging analytical findings to support product improvements and risk assessments. Provide technical input for process refinements and design enhancements.
- Adhere rigorously to established procedures for handling and analyzing returned devices. Maintain precise detailed records in databases ensuring traceability and compliance with regulatory and quality standards.
- Work with multidisciplinary teams including R&D Quality and Manufacturing to communicate findings and support continuous improvement initiatives.
- Take on supplementary tasks aligned with department objectives including special projects and process optimizations related to failure analysis and product reliability.
- Other duties as assigned
Travelling Requirement: N/A
More about you:
Education
- High School Diploma or equivalent
Nice to Have
- Associates Degree in Electronics (or equivalent)
Further Education
Nice to Have
- ASQ Certified Quality Technician
Work Experience
- Minimum of 2 years in a testing analysis or engineering environment
Nice to Have
- Previous Medical Device Failure Analysis experience (or other High Reliability discipline e.g. Aerospace)
Personal Competencies
- Detail Oriented
- Self Starter
- Excellent Documentation Skills Ability to follow verbal or written
- instructions.
- SelfMotivated to complete assigned tasks to meet deadlines.
Social Competencies
Comfortable working alone and as part of a team to achieve goals.
Positive Attitude
Professional Competencies
- Good SelfOrganization Skills Good Time Management Skills
- Technical Curiosity to find product failures / nonconformances.
Language(s)/ Level
- English/ Fluent
IT Skills
- Microsoft Office (Outlook Word Excel)
- Familiarity with Internet use e.g. cloudbased services.
Further Requirements
- Ability to troubleshoot & perform inspections using a microscope.
- Ability to maintain accurate and timely database records.
- Familiarity with basic electronics troubleshooting equipment e.g. Multimeters Oscilloscopes Power Supplies
- Will work with xrays in conducting product analysis.
Nice to Have
Mechanical / Materials analysis experience.
Experience with RF theory and electronics theory.
Understanding of troubleshooting theory and Failure Analysis methodology.
Dont meet all the criteria If youre willing to go allin and learn wed love to hear from you!
What we offer:
- Medical dental and vision coverage*
- Health Savings Health Reimbursement Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/LongTerm Disability coverage (STD/LTD)
- STD LTD Buyups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time) floating Diversity Day & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program 24/7 mental health support hotline 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
*Plan rules/offerings dependent upon group Company/location.
This roles pay range is between $20/hr $30/hr (based on location). This role is also bonus eligible.
How we work:
At Sonova we prioritize the wellbeing of our employees and foster an inclusive environment that promotes engagement and collaboration. Our teamcustomized hybrid work model empowers teams to balance individual needs with business goals offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Required Experience:
IC
Employment Type
Hourly
