DNOC Technician

Job

Description

The Company: Deluxe Digital Cinema

Burbank Californiabased Deluxe Digital Cinema a whollyowned subsidiary of Platinum Equity is the leading provider of a broad range of entertainment industry services and technologies. We offer complete film and digital solutions for production postproduction major studio and independent theatrical release broadcast home entertainment archiving and asset management. Deluxe operates facilities in major film video and digital production markets around the world.

The Department: Digital Cinema Distribution

The Deluxe Technicolor Digital Cinema Distribution Group is responsible for the distribution of all digital content to theaters on behalf of major cinema studio clients. These responsibilities are inclusive of both digital cinema and nondigital cinema content types delivered both electronically and physically. The group is also responsible for a variety delivery support functions such as physical distribution inventory management electronic delivery network management digital cinema key management and distribution and a 24/365 exhibitor support call center. The groups goal is to advance technology within the theatrical delivery space to stay ahead of our clients ever evolving distribution needs.

The Role: Distribution Network Operations Center (DNOC) Technician

We are looking for a motivated team member to join us for an exciting and rewarding position fulfilling behindthecurtain roles and responsibilities to enable electronic content delivery to movie theatres across North America. The DNOC Technician is responsible for support of site installations maintenance monitoring and general operations for satellite delivery of theatrical content to theaters across North America.

Duties

• Provide installation and maintenance support to field service technicians.

• Resolve site specific network connectivity issues.

• Perform time sensitive content management tasks.

• Participate in personal assigned work to maintain network health.

• Participate in inbound call queue.

• Participate in live event confidence monitoring and support.

• Shift may cover weekends and nonstandard business hours.

Qualifications:

• Understanding of operational workflows and procedures in a technical environment employing multiple systems/platforms to execute deliverables.

• Attention to detail in work output and reporting.

• Knowledge of database workflows ticketing and information management.

• Ability to maintain selfmotivation and produce measurable results working within constrained timeframes and stressful situations.

• Strong communication and customer service skills.

Desired Knowledge and Experience

• Strong technical aptitude

• Job experience in a LAN environment working with networked systems appliances and/or servers

• Experience in a NOC or related work environment

• Experience with Linux CLI SSH RDP RAID DCP AWS Multicast IP Encapsulations RF Modulation VSAT and/or technical documentation a plus

About the Company

Deluxe Media Inc. a wholly owned subsidiary of Platinum Equity is a global leader in media and entertainment services for film video and online content. Since 1915 Deluxe has been the trusted partner for the worlds most successful Hollywood studios independent film companies TV networks exhibitors advertisers and others offering bestinclass solutions in postproduction distribution asset and workflow management and cloudbased technologies.

With headquarters in Los Angeles and offices around the globe the company employs over 3200 of the most talented artists developers and industry veterans worldwide. For more information please visit

We offer competitive pay and benefits programs including medical dental & vision coverage vacation & sick leave 401(k) and more.

Diversity Statement

Deluxes policy is to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to and will not be discriminated against on the basis of race color religion creed national origin or ancestry sex age physical or mental disability veteran status sexual orientation gender identity or expression genetic information or any other legally recognized protected basis under federal state or local laws regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local state and federal law.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the companys personnel representative if you need assistance completing any forms or to otherwise participate in the application process.