Back Counter Parts Sales

PAPE KENWORTH FEDERAL WAY WA

BACK COUNTER PARTS SALES:

Do you love working in a positive highenergy environment Do you enjoy being the goto person Do you love providing a great experience for customers If you answered yes to these questions we want to hear from you! Pape Kenworth the premier medium and heavyduty truck and equipment dealer in the West is seeking a Back Counter Salesperson to join their team.

At Pape you can count on us to heavily invest in your career through training resources and support. We want to see you grow your skill set and experience and in turn provide excellent compensation worklife balance and benefits for you and your family. Come join our team!

WHAT YOULL DO:

• Work closely with Service Department to ensure a high level of parts support is being delivered.
• Research source and price parts for service repairs.
• Determine parts needs through the use of literature computer programs and parts knowledge.
• Pull parts and stage for service technicians and customers.
• Maintain knowledge of products services and parts and the associated costs of each.
• Complete all necessary paperwork on each transaction in an accurate timely manner.
• Provide relief as needed for front counter parts members. This includes (but is not limited to) responding to customers in person or by telephone whenever required and providing quotes or estimates for parts.
• Process credits make adjustments and monitor restocking charges on all parts sales completed.
• Performing shipping/receiving and warehouse duties as assigned.

WHAT YOU NEED:

• Selfmotivated and assertive drive the ability to work in solitude for most of your shift.
• Knowledge of Class 8 Truck parts
• Experience with ECAT or a similar program is preferred.
• At least one year of experience in parts sales or diesel tech
• Ability to perform at a high level in a fast pace and teamoriented environment.
• Ability to communicate effectively with customers by telephone and in person in an effort to sell company parts and other services.
• Excellent customer service and problem solving skills
• Aboveaverage organizational skills
• Cash handling experience
• The ability to lift heavy items sometimes over 100lbs but often times over 40lbs
• Knowledge of parts inventory preferred
• Ability to operate pallet jacks and forklifts. (Training is available)

Compensation: $2533/hr (Depending on Experience)

Why work for Pape:

• Competitive pay based on your skills training and experience level.
• Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short and LongTerm Disability Insurance; Employee Assistance Program; Online and InstructorLed Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 1 hour of sick leave for every 40 hours worked and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
• Advancement Pape is a dynamic growthoriented organization with a focus on promoting from within.
• Stability and reputation Pape is a familyowned fourthgeneration company with over 160 locations over 4500 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
• Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact Enjoy an opendoor policy where your voice will be heard and your opinions will matter.
• Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape Group maintains a drugfree workplace and as such requires candidates to successfully pass a preemployment drug test.