Account Service Representative Indianapolis Indiana
Account Service Representative Indianapolis Indiana
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Functions Duties Responsibilities and Position Qualifications:
Were not just a workplace were a Great Place to Work certified employer!
Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account Service Representative (ASR) Indianapolis IN
Position Summary:
The Account Service Representative position serves as a liaison between Sunrise Medical Laboratories and the physician clients that we serve by providing customer care on call support and office staff training. It requires facetoface communication with the laboratory clients and various departments in the lab. The ASR is assigned specific accounts that must be serviced in their assigned areas. This position is commission eligible.
Principle Responsibilities:
- Works independently to provide face to face services to accounts in assigned locations in the areas of customer service hardware/software computer based needs and training
- Maintains a schedule that will enable the ASR to provide service to client accounts in an efficient manner
- Supports Sales Staff with client account start ups
- Sets up shortlists and special profiles of tests most frequently used by the client
- Conducts sight surveys to familiarize themselves with the overall operations of the office
- Organizes and maintains computer system
- Troubleshoots follows up and resolves problem situations
- Ensures that problem situations are followed up on in a timely manner
- Corresponds with various departments for problem resolution and to maintain efficient functions of clients accounts
- Processes associated paperwork for client servicing
- Manages all aspects of required paperwork from a new client set up and client retention perspective
- Followsup continuously with clients regarding their accounts
- Corresponds with clients at least twice a month as well as on an as
- needed basis in order to maintain relationship follow up and address concerns
Education: College degree in Business Management and or Marketing preferred. Clean and valid IN drivers license
Experience: Previous client service management in the medical field of 2 years preferred
Skills:
- High level of professionalism
- Strong interpersonal and communication skills
- Strong organizational and time management skills
- Strong follow thru and ability to multitask
- Ability to handle high volume work load
- Creative problem solver
- Positive attitude and team player
- Computer literate
- Self Starter and focused on self development
Scheduled Weekly Hours:
40Work Shift:
1st Shift (United States of America)Job Category:
SalesCompany:
Sonic Healthcare USA IncSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
