Cane Navigator Academic AdvisorSr Advisor
Cane Navigator Academic AdvisorSr Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 50000 - 53000
1 Vacancy
Job Description
Current Employees:
If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet please review this tip sheet.
All applicants need to submit a cover letter and resume with their application for full consideration.
Salary Range: $50000 $53000
The Cane Navigator will provide student success services including advising to support undergraduate student retention progression and graduation. This team plays a vital role in helping students navigate their academic path overcome obstacles and achieve their goals. This position reports directly to the Assoc./Asst. Director of Cane Navigation and works collaboratively with all academic programs within the assigned school/college as well as other campus partners.
CORE JOB FUNCTIONS
Provide student success services including advising to support undergraduate student retention and graduation.
Serve as the primary contact for assigned students throughout their entire undergraduate career and assist them in mapping out their individual pathway to graduation.
Educate students on cocurricular and experiential learning opportunities (e.g. study abroad research etc..
Be trained as a career champion through the Universitys Toppel Career Center.
Identify barriers to students success including academic social and personal and support students through overcoming those obstacles by facilitating coordinated referrals to the appropriate campus resources when needed and follow up with students and campus partner to gain understanding if the student needs additional support.
Employ best practices in advising and student success.
Build relationships with undergraduate students and consistently deliver highquality services.
Explain academic policies procedures and guidelines and help students navigate the school/college/department and universitylevel administrative processes.
Provide students with information related to services resources and programming that enhance the student experience.
Work with students to identify and achieve their academic professional and personal goals by accurately guiding them in academic planning including major minor and general education requirements.
Develop monitor and update degree plans and academic records and regularly track progress and student engagement to ensure a timely graduation.
Investigate and troubleshoot overrides registration permissions course substitutions advising hold removals and prerequisite checks.
Monitor student academic progress and satisfaction.
Know and keep up to date on the academic bulletin academic calendar services resources and programs across the University.
Partner with academic and nonacademic units (e.g. Counseling Center Veteran Resource Center International Student and Scholar Services Housing and Residential Life Orientation and Commuter Student Involvement etc.
Use tools analytical dashboards and technology fully to manage student success and student communication maintain accurate student records and document student interactions in Navigate.
Achieve established unit benchmarks customer service standards key performance indicators and daily productivity metrics.
Consistent with Family Educational Rights and Privacy Act (FERPA) guidelines interacts with parents and families of students faculty social worker/case management to support students.
Participate in ongoing training and professional development programs.
Participate in student events and programs within the school or college unit as well as in collaboration with other campus partners.
Adhere to University and unitlevel policies and procedures and exercise sound judgment.
Perform other duties as assigned.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Bachelors Degree in relevant field.
Certification and Licensing:
Not Applicable
Experience:
Minimum of 12 years of experience in advising counseling and/or customer service is preferred. Any relevant education certifications and/or work experience may be considered.
Knowledge Skills and Attitudes:
Candidate must have passion and dedication for providing students and their families with thorough compassionate support and the utmost care.
A keen ability to build relationships and connect with members across campus to ensure thorough wellrounded support and solutions to students and their families.
Ability to communicate effectively in both oral and written form.
Demonstrate a positive attitude and strong interpersonal skills.
Demonstrate a strong ability to stay focused in a high pace work environment.
Demonstrate accuracy and attention to detail.
Ability to handle difficult and stressful situations with professional composure.
Ability to maintain effective interpersonal relationships.
Ability to understand and follow instructions.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
A8Required Experience:
Senior IC
Employment Type
Full-Time
