Senior E-Commerce Technical Analyst Open to Atlanta and Boston
Senior E-Commerce Technical Analyst Open to Atlanta and Boston
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Salary Not Disclosed
1 Vacancy
Job Description
WHO YOULL WORK WITH
The Converse Global Marketplace technology team is responsible for enhancing and maintaining all global applications supporting the following functions: Ecommerce retail marketing and consumer service. This specific role is leading supporting configuration and maintenance of our ecommerce tools that power .
WHO WE ARE LOOKING FOR
Converse is seeking a highly skilled Senior Ecommerce Analyst with extensive experience in ecommerce platforms as well as experience managing tools that support capabilities like payment processing fraud protection UGC etc. This role is crucial for ensuring smooth and secure online transactions optimizing ecommerce tools documenting technical requirements and managing vendor relationships.
Required Skills:
This position is open to a remote work option; candidates must reside in one of the following (Boston or Atlanta)
Bachelors degree in computer science or related field or a combination of relevant education training and experience
57 years of ecommerce experience
Proven experience with ecommerce platforms. Salesforce Commerce Cloud experience preferred
Expertise in ecommerce tools for things like payments fraud UGC etc. Adyen Forter and Curalate experience preferred
Strong analytical and problemsolving skills
Excellent contract and vendor management abilities
Ability to provide highlevel production support
Strong communication skills
Expertise in writing technical requirements and design documentation
WHAT YOULL WORK ON
As a senior ecommerce technical analyst your primary responsibility will be partnering with business partners to validate that all ecommerce tools are configured and tested to meet the needs of the requirements:
Configuration of Ecommerce Tools: Lead the setup and optimization of Salesforce Commerce Cloud and integrate additional payment and fraud protection solutions (Adyen Forter UGC tools).
Contract Management: Partner with procurement to make sure that contracts are renewed on time
Vendor Management: Oversee relationships with thirdparty service providers ensuring they deliver value and meet performance standards
Financial management: Responsible for making sure that all vendors are invoicing on time
Level 4 Production Support: Provide advanced support for ecommerce tools resolving complex issues and minimizing downtime
Security remediation: Partner with the security team to make sure all critical security risks are mitigated within the SLA
Vendor roadmap: Understand each vendors roadmap to understand of any technical upgrades mustdo technical work that the tech will need to account for during planning and prioritization activities
Demonstrate strong communication skills by partnering closely with business partners to validate and ensure the configuration and testing of all ecommerce tools to meet business requirement
Author technical requirements and technical design documentation
We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for inperson interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.
Required Experience:
Senior IC
Employment Type
Full-Time
