Receivables Product Manager

Address:

Job Family Group:

Join Bank of Montreals North American Treasury & Payment Solutions (TPS) team and help drive the optimization and digitization of our receivables capabilities. We are seeking a product manager to join a dynamic team of product professionals dedicated to fostering an empowering team environment and serving our clients needs within a diverse product suite. The successful candidate is passionate about delivering the best client experience through the management and innovation of products platforms and multichannel integration.

Product Management Key Accountabilities:

Product Development design manage and enhance products throughout the product lifecycle with the ability to identify and analyze client/stakeholder needs and user testing related feedback. Product Financials managing product P&Ls by analyzing financials maintaining and enhancing periodic product dashboards as well as presenting the product financial progress on a routine basis. Product Strategy and Roadmap Planning collaborating and maintaining relationships with key stakeholders staying current on industry trends and executing on the product strategy and providing thoughtleadership in the industry. Product Marketing creation and maintenance of informative product documents to support internal and external training and servicing. Product Operations partnering with internal and external stakeholder to identify opportunities for improving the client experience or simplifying product processes. Risk Management participation in risk assessments routine reviews of product procedures to ensure regulatory and risk adherence and ownership of remediation.

Preferred Qualifications:

• Selfstarter with a technical aptitude and desire to learn
• Strong analytical problemsolving skills with the ability to make recommendations and datadriven decisions
• Effective presentation and written communication skills and collaborative relationship building skills across teammates partners vendors and clients.
• Adaptableto change direction as the business and market demands
• Collaborative relationship building skills across teammates partners vendors and clients.
• Microsoft skills (Word Excel PowerPoint SharePoint Teams Outlook)
• Familiarity with Canadian and U.S. Cash and Checks/Cheques commercial products
• Familiarity with Canadian and U.S. treasury management commercial products
• Familiarity with accounts receivables payments and reconciliation products or processes
• Project management and/or change management experience

Researches defines aligns develops and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell fulfill and service new and existing individual or portfolio of banking products and improve the customer experience. Carries out market research forecasting pricing and competitive analysis monitors product and system performance and assesses problems to develop and implement solutions. Manages product risks in compliance with legal regulatory and risk compliance and reporting. Collaborates with internal partners across the enterprise to take products to market.

• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decisionmaking.
• Supports the of strategic initiatives in collaboration with internal and external stakeholders.
• Conducts independent analysis and assessment to resolve strategic issues.
• Develops business cases by identifying needs analyzing potential options and assessing expected returns on investment.
• Provides recommendations on product lifecycle.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Designs and produces regular and adhoc reports and dashboards.
• Breaks down strategic problems and analyzes data and information to provide insights and recommendations.
• Monitors and tracks performance and addresses any issues.
• Supports change management of varying scope and type; tasks typically focused on and sustainment activities.
• Provides input into the planning and implementation of operational programs.
• Executes work to deliver timely accurate and efficient service.
• Monitors key product performance and growth metrics to identify trends and recommend action plans.
• Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for ; ensures that all agreements are met as per requirements.
• Resolves internal complex or higher risk customer escalations or policy exceptions which may include interactions with clients and sales.
• Reviews analysis of issues and identifies gaps and solutions.
• Provides competitive analysis and benchmarking to identify product strengths and gaps and extract insights.
• Analyzes customer/consumer insights and channel data to identify strengths and gaps and extract insights.
• Completes internal and regulatory reporting and attestations.
• Identifies existing and potential risks and develops risk management controls and processes.
• Develops and maintains product directives and policies.
• Supports development of key metrics and identification of trends.
• Gathers customer and sales feedback and analyzes issues.
• Participates in and evaluates market research and competitive analysis associated with assigned products.
• Participates in and evaluates customer / consumer insights and channel information.
• Acts as the day to day contact for vendors; supports the implementation maintenance and sustainment of vendor solutions.
• Resolves internal first level customer escalations.
• Leads/participates in the design implementation and management of core business / group processes.
• Gathers basic market research and competitive intelligence including pricing from publicly available information.
• Runs analyses and reports that support risk management and policy development.
• Defines and implements business cases and strategic roadmaps for banking products and services including project and budget approvals.
• Designs implements manages and enhances a single product or suite of products throughout the product lifecycle.
• Develops implements and monitors key metrics and action plans to optimize financial performance
• Continuously improves processes to identify issues and deliver optimal customer experience.
• Works with partners to develop salesforce training and materials and manages change.
• May support the sales team in development of client deals and related presentations.
• Develops and maintains relationships with external partners and vendors.
• Creates the marketing strategy including offers and campaigns and works with Marketing and other partners to execute.
• Develops implements and manages product documentation templates and requirements to ensure they accurately reflect product and systems functionality.
• Influences and/or determines credit product risk parameters and metrics.
• Focus is primarily on business/group within BMO; may have broader enterprisewide focus.
• Provides specialized consulting analytical and technical support.
• Exercises judgment to identify diagnose and solve problems within given rules.
• Works independently and regularly handles nonroutine situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 5 7 years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience.
• Strong experience with consumer / commercial credit applicable to retail and business financing products.
• Strong experience working with retail and business product fundamentals including product design functionality and related policies and procedures
• Strong knowledge of product delivery infrastructure systems and underlying product interdependencies.
• Indepth retail and business banking environmental awareness / understanding.
• Indepth risk management associated with new and existing product development and management.
• Strong knowledge of process coordination and management.
• Strong knowledge of banking product management and associated industry and regulatory requirements.
• Building business cases indepth
• Researching market trends indepth
• Relationship management indepth
• Analytics and reporting indepth
• Product marketing indepth
• Negotiation skills good
• Software and systems architecture knowledge good/indepth
• Financial Understanding good/indepth
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills Indepth.
• Collaboration & team skills Indepth.
• Analytical and problem solving skills Indepth.
• Influence skills Indepth.
• Data driven decision making Indepth.

Salary:

Pay Type:

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for parttime roles will be prorated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit: Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.

As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset.

To find out more visit us at is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other legally protected characteristics. We also consider applicants with criminal histories consistent with applicable federal state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an email to and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.