Senior Software Engineer ServiceNow Cloud Operations Resilience Engineering
Senior Software Engineer ServiceNow Cloud Operations Resilience Engineering
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Job Description
Do you love building and pioneering in the technology space Do you enjoy solving complex business problems in a fastpaced collaborative inclusive and iterative delivery environment At Capital One youll be part of a big group of makers breakers doers and disruptors who solve real problems and meet real customer are seeking Software Engineers with ServiceNow experience who are passionate and will have the opportunity to be on the forefront of driving a major transformation within Capital One.
The Cloud Operations Resilience Engineering (CORE) Technology division is responsible for enabling and evolving Capital Ones foundational cloud infrastructure layer including observability connectivity resilience and availability.
What Youll Do:
This role will develop in the ServiceNow platform modules for: IT Asset Management IT Risk Management IT Service Management which includes CMDB Incidents Change Release Problem Customized Workflows Asset and CMDB Discovery Knowledge and SelfService Portal.
Configure and deploy new functionality using ServiceNow and related web technologies.
Understand business requirements and design solutions using ServiceNow modules and custom apps.
Ensure appropriate SDLC/DevOps process is adhered to when promoting updates through the development/test/production environment.
Collaborate with management business users developers and various other stakeholders
Create supporting system documentation including requirement documents design documents and training guides.
Work on issues and requests for platform assistance including enduser trouble inquiries regular maintenance enhancements and defect fixes.
Contribute to the creation of custom reports and dashboards as well as generating KPIs and supporting metrics.
Develop solutions that require good knowledge of JavaScript and Glide.
Integrate and interface servicenow with other systems using web services and other webbased technologies such as XML HTML AJAX CSS HTTP REST/SOAP.
Develop programs using web technologies such as AngularJS JavaScript SOAP REST API mobile development Ajax Jelly Glide and jQuery.
Share your passion for staying on top of tech trends experimenting with and learning new technologies participating in internal & external technology communities mentoring other members of the engineering community
Basic Qualifications:
Bachelors Degree
At least 3 years of experience in software engineering (Internship experience does not apply)
Preferred Qualifications:
2 years of experience programming and administering ServiceNow
2 years of experience with the set up and integration of ServiceNow
3 years of experience using web technologies (Javascript XML HTML AJAX CSS)
2 years of Java development experience
3 years of ServiceNow development customization experience including screen tailoring workflow administration report setup data imports LDAP/SSO integration custom scripting and thirdparty software integrations
3 years experience in clientside and serverside objects of ServiceNow (Client Scripts Catalog Client Scripts UI Policy Catalog UI Policy BR Script Include ACL Form Design Form Layout changes Workflows UI Action Ui Context Menu Transform Maps configuring DS writing Email scripts Email notification Email Templates Field Styles Dynamic Pages Static Pages)
1 years of experience with AWS GCP Microsoft Azure or another cloud service
3 years of experience in open source frameworks
2 years of experience in Agile practices
At this time Capital One will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B F1 OPT F1 STEM OPT F1 CPT J1 TN or another type of work authorization).
The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano TX: $144200 $164600 for Senior Software EngineerCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy childbirth or related medical conditions) race color age national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment citizenship immigration status protected veteran status or any other basis prohibited under applicable federal state or local law. Capital One promotes a drugfree workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23A of the New York Correction Law; San Francisco California Police Code Article 49 Sections; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for thirdparty products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Senior IC
Employment Type
Full-Time
