Practice Manager II
Practice Manager II
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our new name signals our bold commitment to health and wellness. At our core we are here to help people be well so they can live their healthiest life possible. Through health care and health coverage we create more value. Through compassion collaboration clarity curiosity and courage we make anything and everything possible. Through our people we care for the whole person with respect dignity and love. Everyone deserves opportunities and resources for better health. Everyone deserves our relentless pursuit to innovate and always do better. Everyone deserves to have a community be a wonderful place to live work learn and play. We believe health and wellbeing should be within reach for all. We believe the system to support the entire health and wellness journey starts with prevention. We believe that together we will make a difference. Together we are here to make health better for everyone. Together we are Corewell Health.
Scope of work
Supervises and trains office support staff to ensure optimal patient process flow and serves as a liaison between physicians and clinical staff in daily operations. Responsible for charge processing A/R follow up cash processing patient flow maintenance of scheduling system and patient medical records. Develops and implements policies process improvement and customer satisfaction initiatives.
Scope of this position will be determined by leadership according to defined leveling criteria.
Essential Functions
Manages all business and clinic operations at the assigned site(s) and/or department(s).
Oversees the office staff in obtaining authorizations for all visit services and professional charge entry department work queues physician education maximizing reimbursement and for all databases. Maintains department specific functions relating to the Charge Master. Directs and coordinates billing to meet all formats required by insurance carriers.
Participates in the candidate selection process manages employee performance ensures adequate training of new and existing staff to maintain/enhance skills and other management functions for staff in the clinic as needed.
Develops and implements physician education process improvement and customer satisfaction programs and initiatives.
Reviews/evaluates monthly statistical reports and makes recommendations for revenue cycle initiatives and to include corporate initiatives.
Ensure compliance with regulatory agencies and process improvement activities. Participate as a Joint Commission Steering Committee Representative as requested.
Maintain review and adhere to Corewell Health East policies and procedures.
Receive and resolve patient concerns with physicians and/or other staff within or outside the department as needed.
Attend monthly quarterly and annual divisional meetings and coordinate regular office staff meetings.
Serve as operational back up when applicable with clinical skill validation within the practice to assist as needed.
Qualifications
High School Diploma or equivalent Required.
Bachelors degree Preferred.
A minimum of 2 years of relevant healthcare experience Preferred.
Two years of direct staff supervisory experience in a customerservice or healthcare field Required.
Experience utilizing an electronic health record system Preferred.
Physical Demands
- Pallet to Waist 6 from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend Standing: Seldom
- Forward Bend Sitting: Occasionally
- Trunk Rotation Standing: Seldom
- Trunk Rotation Sitting: Occasionally
- Reach Above Shoulder: Seldom
- Reach at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Visual Acuity
- None No; Seldom Yes: Seldom
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
Ondemand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE Medical Building Grosse Pointe 16815 Jefferson Ave Grosse PointeDepartment Name
Multispecialty MOB CHMG East Grosse PointeEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
8am 5pmDays Worked
Monday FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for NonCorewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drugfree workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an onsite or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Manager
Employment Type
Full-Time
