Sr Project Manager Metro Offers Delivery

At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
This position is responsible for leading a high volume of concurrent offerrelated initiatives within two categories: 1 service offers (rate plans and add on features) and 2 promotions (device and service) for TMobiles prepaid business Metro by TMobile.

Offers have fast speed to market as well as impacts across multiple applications and functional areas. This positions objective will be to lead the Go to Market (GTM) Offers process for Metro by TMobile initiatives and to possess deep knowledge of the prepaid business and processes and with primary focus on the management of Metros virtual prepaid Mastercard (VPM) offers and Metros Ship To .com Virtual Retail Care) offers.

Job Responsibilities:

• Act as the subject matter authority for the GTM offer process. Possess deep knowledge of GTM offers and offer delivery requirements.
• Leads quality implementation of VPM and Ship To offer launches by facilitating crossfunctional activities starting with an enterprisewide impact assessment (Feasibility) and ending with a launch readiness check.
• Accountable for creating and maintaining strong partnerships with key stakeholders. Effectively uses these partnerships to drive offer delivery while maintaining a strong sense of respect and trust on the Offers Delivery team.
• Proactively identifies recommends and drives improvements of standard processes and procedures; specifically looking at ways to automate manual processes to bring more efficiencies to the team allowing more the team to focus more on transform the business activities vs run the business activities.

VPM Responsibilities

• Prepare Offers for solution into VPM disbursement including Orbit ticket approval MRPRD approval and review/audit for UAT phase of new VPM offer builds.
• Review/Audit for PII and business process compliance for VPM offers to ensure they meet enterprise and legal policies.
• Reporting & Monitoring redemptions offers are being distributed and redeemed within baseline expectations.
• Invoice Reconciliation with bank invoices and purchase order.
• Analysis of offer performance and overall operation and process for continually processimprovement.

Ship To Responsibilities

• Offer Feasibility Review Ship To requirements in conjunction with the overall offer structure for all Metro by TMobile service offers and promotions.
• Offer Requirements Builds and submits Offers Requirements Document (ORD) to IT DCD MPM SQaR and Digital Op partners to consume and deploy in test environments and production.
• Customer Experience Ensure customer experience is optimal; new experiences are brought through GTM Review; and any areas of concern with experience are collected and leaders are aligned on path forward.
• Testing Lead all aspects of testing in various testing environments to ensure teams test needed offers; and have appropriate testing scenarios gathered in the testing plan.
• Audit Maintain and audits the list of offers across all Ship To channels.

Education and Work Experience:

• Bachelors Degree in computer Science Business Administration Project Management or combination of equivalent experience and education (Preferred)
• 47 years Proven experience as a program or product manager within a technology environment with a progressive record of successful delivery of complex solutions systems or services. (Required)
• Experience working on projects in a wireless industry. Preferred
• 5 yrs Offers Delivery Product Owner or GTM work experience (Strongly Preferred)
• Must be proficient in using MS Office (Excel Word PowerPoint) SharePoint and similar productivity tools (Preferred)
• Great written and verbal communication skills applied with all levels of peer and management (Preferred)
• Ability to identify impacting issues and work with more senior members of the Offers Delivery (Preferred)

Knowledge Skills and Abilities:

• Microsoft Office (Required)
• Microsoft Project (Required)
• Communication (Required)
• Product Lifecycle Management (Required)
• Project Management (Required)
• Problem Solving (Required)
• Accounting (Required)
• Wireless (Preferred)

Licenses and Certifications:

• Project Management Professional (PMP) (Preferred)

At least 18 years of age

Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $94100 $169700

Corporate Bonus Target: 15

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.

Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.