Consumer Helpdesk Representative
Consumer Helpdesk Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
In search of current or past Civic Health Services or Records workers we have an opportunity for you to join an AMAZING team!
Professional Pacific Northwests leading accounts receivable management firm has an immediate opening for Consumer Helpdesk Representative. We are here to roll up our sleeves and change the collection industry one call at a time. You have the opportunity to help people through tough times and we provide YOU with the necessary training to be successful. Are you ready to help others
Do you consider yourself a problemsolver Do you enjoy helping people Are you looking for a job where you can make a meaningful impact on the lives of others
Then a Consumer Helpdesk Representative position with our Professional Credit service line might be for you!
This compliance field position is fulltime Monday Friday 40 hours per week from 8am 5 pm located onsite at our Springfield office. Flexible hybrid work schedule may become available after completion of training and attaining competency per company policy.
A day in the life of a PROFESSIONAL Consumer Helpdesk Representative:
We are looking for someone with strong communication skills as well as the ability to multitask in a fast paced environment. Successful candidates should have computer experience and phone proficiency (inbound/outbound calls) attention to detail and high level of accuracy with data entry. Responsibilities include:
- Taking inbound and outbound calls negotiating and setting up payments.
- Gathering and sending pertinent information as needed to the appropriate parties through both electronic and paper correspondence.
- Assisting consumers resolve disputed accounts appropriately and in a timely manner
- Working with consumers attorneys and other third parties via phone email mail and well as online portal interface.
Qualifications
PROFESSIONAL Consumer Helpdesk Representative qualifications:
- AA preferred;
- Must type a minimum of 35 words per minute;
- Proficient knowledge of Microsoft Office (Word Excel) and Internet Explorer;
- Prior experience working in Health Record Systems such as Epic Cerner and Medtech preferred.
PROFESSIONAL employment perks:
- A stable organization offering an exciting yet challenging employment opportunity
- Growth potential both personally and professionally.
- Great benefits (health dental & vision Insurance) & traditional 401k/Roth Plan
- Paid TimeOff and paid Holidays
- Paid Volunteer and Community Outreach Program that allows you to help others in the community
- Casual work environment with an onsite gym
- We are conveniently located on the EMX line and reimburse bus passes.
- Starting pay $17.00 $19.00 per hour depending on experience.
See what its like to work at Professional Credit by visiting our website and checking out our video at: today by emailing your resume to: .
We are an Equal Opportunity Employer and a Drug and Alcohol Free Workplace.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
