drjobs Staff Field Engineer - Distributed US

Staff Field Engineer - Distributed US

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Categorydefining work.

Lots of tech companies disrupt. But many fail when they try to scale. Were different. CockroachDB makes it easier for companies to build and scale apps. This is how and why were helping some of the most innovative companies on the planet. We tackle problems headon and focus on solutions that create lasting impact.

Because when our customers win we all win.

The Role

As a Field Software Engineer at Cockroach Labs youll play a dual role: a handson software engineer contributing to CockroachDBs ongoing development and a trusted technical advisor helping customers realize its full potential. Youll design and build new features integrations and tools that address realworld needsranging from performance optimizations to orchestration enhancementswhile also providing expertise to troubleshoot and resolve the most challenging database issues. By working directly with customers in the field and collaborating closely with our Product and Engineering teams youll ensure CockroachDB remains a bestinclass distributed SQL database that solves complex data problems at global scale.

You Will

  • Design implement and maintain new features integrations and tooling to enhance CockroachDB drawing on customer feedback and realworld use cases.
  • Develop and refine tools scripts and automation frameworks that streamline CockroachDB deployments configurations and scaling across onprem cloud or hybrid environmentsworking closely with DevOps teams to integrate solutions into existing pipelines.
  • Investigate and resolve complex issues related to distributed systems database performance networking and application integrations ensuring productiongrade reliability.
  • Gather and synthesize customer insights working closely with Solutions Engineers and Enterprise Architects to provide actionable feedback to R&D helping shape product enhancements and guide strategic roadmap decisions.
  • Act as a technical advisor for customersleading architectural design sessions and providing best practiceswhile forging strong longterm partnerships.
  • Create and maintain clear actionable documentation for deployments runbooks and troubleshooting processes and share insights with both internal teams and external users.

The Expectations

Within the first month youll make initial code contributions and set up your development 60 days youll be actively engaging in more complex engineering tasks collaborating with customerfacing teams and starting to support customer the 90day mark youll be expected to lead smallscale projects independently provide peer guidance and deepen your expertise in performance optimization.

Beyond the first 90 days youll consistently contribute impactful code act as a technical advisor to customers and influence product direction by sharing insights from the field with the R&D team.

You Have

  • 5 years of handson software engineering experience ideally with distributed systems or complex infrastructure projects.
  • Exposure to customerfacing or field engineering roles providing technical guidance and support to clients.
  • Proficiency in at least one programming language; Go is preferred but not required.
  • Strong understanding of containerization (Docker) and orchestration (Kubernetes).
  • Familiarity with CI/CD pipelines version control (Git) and Infrastructure as Code (Terraform Ansible etc..
  • Experience working with at least one major public cloud provider (AWS GCP or Azure).
  • Proven ability to diagnose and resolve complex technical issues in production environments.
  • Strong written and verbal communication skills capable of tailoring information to both technical and nontechnical audiences.
  • Comfortable partnering with crossfunctional teamssuch as Solutions Engineers and Enterprise Architectsto gather requirements and drive customer success.
  • Willingness to adapt to changing priorities and customer needs in a fastpaced innovative environment.

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process please email us at .

Cockroach Labs has a hybrid work model with Roachers that are local to one of our offices coming in on Mondays Tuesdays and Thursdays and working flexibly the rest of the week. While weve learned valuable lessons working remotely nothing can replace the connection creativity and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work.

Benefits

#LIRemote

The annual anticipated base salary range for U.S. candidates for this role is listed in USD below. This role is also eligible for commission. Salary is one component of the Cockroach Labs Total Rewards package which also includes for each employee: stock options medical insurance vision insurance dental insurance life and disability insurance funds towards professional development resources flexible paid time off 11 paid holidays a year 10 paid sick days a year paid parental leave a 401(k) plan and wellbeing benefits.

We set standard ranges for all roles based on function level and geographic location benchmarked against similar stage growth companies. Actual salaries may vary and fall outside of this range depending on factors such as a candidates qualifications geographic location skills experience and competencies. In addition we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

This position will remain posted until filled. Applicants should apply via our Careers Page.


Required Experience:

Staff IC

Employment Type

Full-Time

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