Digital Accessibility Specialist
Digital Accessibility Specialist
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
TechnologySpecialism
IFS Information Technology (IT)Management Level
ManagerJob Description & Summary
About the role:
Integrated Services delivers professional and joinedup services to enable the firms growth; connecting people streamlining processes & using technology to simplify the user experience and make it easier for all of our people.
The Digital Accessibility specialist manager role will sit within the Digital Accessibility team for Integrated Services. This role will support the delivery of the firmwide strategy and aligns with the firmwide Inclusion & diversity agenda focusing on managing digital accessibility efforts across PwC products and technology. We are looking for a Digital Accessibility Specialist to join the Digital Accessibility team who will help grow our expertise in supporting internal teams and clients with digital accessibility auditing and web compliance capabilities and digital inclusion.
What your days will look like:
Collaborate with key stakeholders; working with stakeholders across internal and business teams IT Suppliers and Product Vendors as a Subject Matter Expert.
Provide technical expertise; using your knowledge of accessibility guidelines upskill teams on the subject of Accessibility & Digital Inclusion.
Use accessibility testing tools and techniques; to ensure teams are upskilled and have the capability to deliver technology solutions which can be used by everyone.
Identify opportunities for service improvements; proactively seek out optimisation and continued service improvement activities based upon reporting data and regulatory compliance.
This role is for you if:
Ability to drive a program to deliver a digital accessibility strategy within business areas or individual teams.
Demonstrate excellent knowledge of current and new accessibility standards and legislation (including WCAG 2.2 Level AA European Accessibility Act (EEA) and ISO 300711.
Proven experience performing manual and automated accessibility testing (including with assistive technology such as NVDA Dragon and JAWS) and in documenting findings from accessibility assessments/audits
Knowledge of assistive technologies used by people with disabilities and how they interact with digital products.
Excellent communication and stakeholder management skills with the ability to integrate well into a team and build effective relationships.
Experience in organising and delivering accessibility focused learning sessions and workshops to educate teams about accessibility standards and practises.
Ability to make complex and technical information simple and accessible for nontechnical audiences.
Demonstrate proven organisational skills and the ability to prioritise tasks and thrive in a highvolume deadlinedriven work environment with competing priorities.
Develop and manage key performance indicators (KPIs) to measure and report on accessibility progress.
What youll receive from us:
No matter where you may be in your career or personal life our benefits are designed to add value and support recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Coaching and Feedback Communication Creativity Customer Analysis Customer Engagement Customer Experience (CX) Customer Experience (CX) Strategy Customer Journey Analysis Customer Relations Customer Relationship Management Customer Strategy Data Analysis and Interpretation Digital Analytics Digital Customer Experience Digital Transformation Embracing Change Emerging Technologies Emotional Regulation Empathy Experience Design HumanCentered Design 17 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Unclear Seniority
Employment Type
Full-Time
