Fulfillment Associate Document Management
Fulfillment Associate Document Management
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$ 39050 - 53350
1 Vacancy
Job Description
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As a Fulfillment Associate you will ensure customer orders are processed efficiently and shipments are handled accurately. You will coordinate with thirdparty vendors perform inventory checks and maintain documentation to support smooth operations. Your role will be essential in meeting customer service standards and optimizing order fulfillment processes.
In this role you will report to the Manager Fulfillment and work from our local office in Springfield IL.
Responsibilities:
Process and manage customer orders.
Coordinate shipping and logistics.
Communicate with thirdparty vendors for order fulfillment.
Conduct regular inventory checks and updates.
Maintain operational documents and records.
Assist in preparing volume and demand planning analyses.
Address customer inquiries with enhanced responsiveness.
Identify and report operational inefficiencies.
Support the team with administrative tasks.
Assist in training new team members on basic tasks.
Skills:
Advanced Order Entry Systems: Proficiency in more complex order entry tasks.
Inventory Management: Understanding of basic inventory management principles.
Enhanced Customer Service: Improved skills in handling customer inquiries.
Vendor Coordination: Ability to communicate effectively with thirdparty vendors.
Problem Solving: Basic skills in identifying and addressing operational issues.
Multitasking: Ability to manage multiple tasks efficiently.
Documentation and Reporting: Enhanced ability to maintain accurate records.
Collaboration and Training: Skill in working with and supporting team members.
Qualifications:
Education:
High School diploma or equivalent. Prefer some college.
Experience Knowledge and Tools:
1 year customer service experience. Prefer experience in retail hospitality or office environment.
Good typing skills 30 wpm).
Ability to work independently with a minimum amount of oversight while still being an integral part of a team.
When needed working overtime is required.
Experience working with a variety of computer software and spreadsheets.
Compensation:
Target salary range CA CT CO DC HI IL MD MN NY RI WA: $39050 $53350Required Experience:
IC
Employment Type
Full-Time
