This position is responsible for the processing of all transactions related to the policies placed in the Commonwealths Residual (pool) market and the servicing to the agents with regard to that business.
Key Responsibilities:
Review of submissions for eligibility and completeness
Entry of submissions and other transactions to either the eapp or policy administration system
Issuance of the least complex submissions
Research of driver and vehicle information for validity using Atlas and other related sources
Correction of RMV errors
Research and correction of the less complex CAR error reports
Renewal updating on system referrals
Communication with agents
Requirements:
Strong attention to detail and good time management skills
Sound customer service and communication skills
Some knowledge of commercial auto helpful but not required
Knowledge of The Commonwealth Auto Reinsurers is a plus
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