Large Loss Project Director
Large Loss Project Director
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$ 90000 - 120000
1 Vacancy
Job Description
Founded in 1968 Kustom has spent decades earning a stellar reputation as a nationally acclaimed industryleading property restoration firm. We offer unparalleled fullservice restoration and emergency services to commercial industrial and residential clients. Our legacy is built on innovative thinking meticulous attention to detail and a commitment to exceptional service ensuring that life and business continue smoothly for our clients nationwide.
At Kustom we unite experts who are driving the industry forward delivering positive lifechanging outcomes for both commercial and residential customers. We do more than rebuildwe build trust.
Are you ready to make a significant impact and join one of the largest privately held restoration companies in North America Become part of our team and contribute to our ongoing success story!
Location:Seattle Field office in Lynnwood WA
Salary:$90$100000 annually quarterly bonuses based on a percentage of GP of closed jobs
The Large Loss Reconstruction Project Director will perform the following duties:
Stakeholder Engagement
- Develop and nurture relationships with all project stakeholders including clients contractors suppliers and local authorities.
- Ensure clear consistent and transparent communication throughout the project lifecycle.
- Recruit develop manage a team of Project Manager and field construction technicians.
Project
- Lead the planning coordination and of construction projects ensuring timely and highquality delivery.
- Develop and manage detailed project schedules budgets and resources to ensure projects are completed on time and within budget.
- Oversee all stages of construction including design procurement construction and commissioning.
- Identify project risks and opportunities implementing appropriate strategies to mitigate issues and drive project success.
- Coordinate with contractors subcontractors suppliers and internal teams to ensure efficient workflows and adherence to project timelines.
- Ensure compliance with all relevant regulations safety standards and quality control procedures.
- Regularly monitor project performance and report progress to stakeholders addressing any deviations from the plan.
- Resolve projectrelated issues promptly ensuring minimal disruption to the project timeline.
Customer Experience
- Serve as the main point of contact for clients ensuring clear communication and fostering strong working relationships throughout the project.
- Understand client needs and expectations ensuring that all deliverables meet or exceed their specifications.
- Continuously engage with customers to address concerns provide status updates and manage any changes in scope timeline or budget.
- Ensure that the customers experience remains positive throughout the project from initial design to project handover.
- Proactively manage client expectations by providing solutions to potential challenges and facilitating transparent communication regarding project progress.
- Conduct postproject reviews with clients to ensure satisfaction and identify areas for improvement in future projects.
- Ensure that customer feedback is collected analyzed and incorporated into future operational strategies.
Operational Duties
- Oversee the daytoday operations of residential construction projects ensuring smooth coordination between internal and external teams.
- Manage project resources including labor materials and equipment ensuring optimal use and minimizing waste or delay
- Monitor operational performance identifying areas for improvement in efficiency quality and safety.
- Implement best practices in project management and construction processes to improve overall project delivery times and costefficiency.
- Ensure proper documentation and reporting for project progress budget tracking and risk management.
- Maintain effective communication channels with all internal departments ensuring alignment on project goals resource allocation and timelines.
- Provide leadership and guidance to project teams promoting a collaborative work environment and ensuring team members are aligned with operational goals.
- Stay updated on industry trends technologies and best practices to continuously improve operational processes.
Qualifications
- 5 years of experience in construction and/or restoration. Preferably large residential and commercial projects.
- Experience reconstructing complex properties after water/fire/structural damage.
- Strong understanding of the insurance related reconstruction projects.
- Proficient in project management software (Procore Builder trend Next Gear PSA Sales Force Microsoft Project or similar)
- Bachelors degree in Construction Management Civil Engineering or a related field.
- Ability to interpret projectrelated documents like scopes of work and blueprints.
- Strong leadership decisionmaking and interpersonal skills.
- A valid drivers license in alignment with company policies.
We Offer
- Competitive Salary
- Medical Dental Vision and Flexible Spending Account.
- 401(k) with Company Match (eligibility required)
- Shortterm & Longterm Disability
- Critical Illness/Accident/Hospital Indemnity Plans
- Employee Assistance Program
- Paid Time Off
- Upward Mobility and Development Opportunities
Compensation is based on geographic location demonstrated job related skills knowledge experience education certifications etc.
Kustom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy) disability age sexual orientation gender identity national origin creed citizenship marital status protected veteran or genetic information.
Required Experience:
Director
Employment Type
Full-Time
