OEP Operations Manager Human Services Supervisor 2 PORTLAND
OEP Operations Manager Human Services Supervisor 2 PORTLAND
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Job Description
Initial Posting Date:
04/21/2025Application Deadline:
05/05/2025Agency:
Department of Human ServicesSalary Range:
$5763 $8920Position Type:
EmployeePosition Title:
OEP Operations Manager (Human Services Supervisor 2 PORTLANDJob Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Were in search of leaders committed to promoting and fostering a diverse and qualified workforce where individuals feel welcome appreciated and valued for all they bring to the organization. If you are a skilled professional ready to take on a key role in our team as the StoreFront Branch Operations Manager Human Services Supervisor 2 (HSS2 on the Oregon Eligibility Program (OEP) team for the Oregon Department of Human Services (ODHS) apply today!
Summary of Duties
As an Operations Supervisor you will:
Provide leadership and perform administrative functions to carry out objectives and goals of the department and to implement the departments vision using local community resources and department staff and programs.
The position partners with the community to develop culturally appropriate services to meet the needs of individuals and families. The position actively solicits and engages diverse groups in program planning and developments.
The Human Services Supervisor 2 is responsible for the daily function of the branch office. The position manages and directs branch crossfunctional teams local programs and community collaboration efforts by assigning work procedures consistent with the departments policies recommending revisions to department policies and procedures establishing work schedules and monitoring work performed by office staff to meet agreed upon goals objectives and targets. In collaboration with management partners both public and private the position helps design implement evaluate and modify programs and services legislated by federal state and local governments.
The position actively seeks to achieve the ODHS goals of integrity stewardship responsibility respect service equity innovation and professionalism.
The position assures that program delivery performance of the work team complies with department expectations objectives laws rules regulations and case management practices.
The position anticipates agency needs and direction and communicates that vision to staff and the community so that effective change can occur when needed.
The position actively seeks to provide culturally appropriate services where individuals are treated respectfully compassionately and effectively in a manner that recognizes affirms and values the worth of children individuals families and communities protecting and preserving the dignity of includes culture language national origin class race age ethnic background disability stage of development religion gender sexual orientation and other differences/diversity factors
Minimum Qualifications
A valid drivers license and acceptable driving record are required for this position.
Four Years of lead work supervision or progressively related experience;
OR
one year of related experience and a bachelors degree in a related field.
Essential Attributes
We are looking for candidates with:
Experience in promoting and fostering a diverse and qualified workforce with demonstrated commitment to inclusivity equity and antiracism and strive for a discrimination/harassment free work environment.
Experience increasing employee engagement supporting positive environments organizing people to reach a goal delegating effectively coaching and mentoring to achieve success.
Experience providing leadership and support to staff that includes promoting professional development.
Experience understanding how to read production reports and analyze data to manage staff and complete special projects.
Experience with communication styles and communicating clearly & professionally in writing and verbally with both internal and external customers.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
Your typical work schedule will be Monday Friday 8 a.m. 5 p.m. Your hours of work may fluctuate based on operation and service needs; this includes evening and weekend work as well as being oncall.
We are centrally located in downtown Portland with easy access to multiple bus and lightrail (MAX) lines.
Parking may be available through a posttax payroll deduction at the market rate. Our address is 290 SW 5th Avenue. Portland OR 97204.
Traditional office environment. Daily phone contact with customers including angry upset or individuals dealing with emotional stress financial stress or substance abuse issues. High stress environment due to a highvolume workload with short time frames. Irregular work hours with some evening and weekend work are expected (i.e. work a professional workweek).
Required to be accessible for emergency contact 24/7 possibly carrying an electronic device for immediate access.
Requires a valid drivers license or other acceptable method of transportation for routine travel. Most travel will be local but may include travel across the state often to Salem. May involve occasional overnight stay away from local area.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States. ODHS will use EVerify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
General Information
This is a permanent fulltime position and is a Management Service Supervisory position and is not represented by a union.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or jobspecific questions.
Required Experience:
Manager
Employment Type
Full-Time
