Senior Catering Sales Manager

JOB SUMMARY

Responsible for proactively soliciting group/catering business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively upsells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Verifies that business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards of excellence. Creates opportunities to grow the account base through customer interactions.

CANDIDATE PROFILE

Education and Experience

2year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; 5 years experience in the sales and marketing or related professional area.

OR

4year bachelors degree in Business Administration Marketing Hotel and Restaurant Management or related major; 3 years of experience in sales and marketing or related professional area.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

Targets group/catering accounts markets or segments with heavy emphasis on proactive solicitation and account saturation.

Partners with group/catering colleagues to effectively manage business opportunities.

Responds to and manages larger and more complex incoming group/catering opportunities for the property.

Identifies qualifies and solicits new group/catering business to achieve personal and property revenue goals.

Focuses efforts on group/catering accounts with significant potential sales revenue.

Develops effective group/catering sales plans and actions.

Works with partners to develop creative ideas and proposals for group/catering events.

Maximizes revenue by upselling packages and creative food and beverage.

Understands the overall market competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them.

Closes the best opportunities based on market conditions and individual property needs.

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Handles complex business with significant revenue potential as well as significant customer expectations.

Building Successful Relationships

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls entertainment FAM trips trade shows etc.

Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.

Provides excellent customer service in order to grow share of the account.

Manages and develops relationships with key internal and external stakeholders.

Uses sales resources and administrative/support staff.

Additional Responsibilities

Utilizes intranet for resources and information.

Participates in site visits.

Develops and facilitate of contracts as required.

Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).

Executes brands Customer Service Standards and propertys Brand Standards through the sales process.

The hourly pay range for this position is $32.21 to $42.79. Marriott offers a bonus program comprehensive health care benefits 401(k) plan with up to 5 company match employee stock purchase plan at 15 discount accrued paid time off (including sick leave where applicable) life insurance group disability insurance travel discounts adoption assistance paid parental leave health savings account (except for positions based out of or performed in Hawaii) flexible spending accounts tuition assistance pretax commuter benefits and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time with or without notice subject to applicable law.