Police Dispatcher Trainee FT
Police Dispatcher Trainee FT
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USD 46597 - 46597
1 Vacancy
Job Description
Description
A Police Dispatcher Trainee/Police Dispatcher I answers multiple telephone lines performs extensive typing/transcribing communicates effectively with persons requesting emergency and nonemergency police assistance clearly and accurately relays information via radio dispatch transfers calls appropriately and maintains logs and records of communication activities.
New hires without the statemandated 911 dispatcher certification begin their employment as Police Dispatcher Trainees and are promoted to Police Dispatcher I after receiving the certification and serving a oneyear probation.Duties and Responsibilities
- Monitors telephones and radios in the dispatch center answers all incoming calls and ascertains nature of call gathers all necessary information to transmit or relay.
- Dispatches police and other emergency response vehicles; broadcasts nature location and time of incident; calls in specialized or reserve units at the direction of a supervisor; relays information as required.
- Maintains log on radio and telephone communications location of personnel and equipment; in the event of an emergency situation maintains ongoing contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel informed.
- Maintains dispatch center work area and equipment in clean and working condition.
- Operates radios as needed and assists in radio communications; operates base radio as required.
- Operates office machines as required.
- Maintains dispatch documents and records; prepares case reports; enters records into the FCIC/NCIC computer as needed.
- Performs other duties as required.
Minimum Qualifications
- High school graduate/GED
- One year of general work experience
- Valid Florida drivers license
- Must have the ability to handle multiple tasks in a high pressure environment
- Must have excellent oral and written communication skills
- Must be computer literate
- Must type 35 wpm
- Bilingual (English/Spanish) preferred
- This position requires extensive shift work (nights holidays and weekends) and overtime.
- Police Dispatcher Trainees must obtain the statemandated 911 dispatcher certification during the probationary period.
- After submitting the online application all candidates are also required to complete and submit the MSPD Application/Personal History Questionnaire.
Important Information Please Read
- Prior to employment candidates for this position will be required to pass a comprehensive background check credit check computer voice stress analysis (lie detector) psychological screening and medical examination with an 8panel drug test.
Each applicant must upload a photo or scanned copy of his or her valid drivers license and proof of high school diploma/GED. Proof of education can be a photo of a high school diploma or GED an unofficial college transcript or a college degree. Applicants may choose to upload additional documents at their discretion. Individuals who previously participated in an oral interview for this position are ineligible to apply again.
All applicants should completely detail their work experience for the past ten 10 years on the face of the application or risk being disqualified. Applicants should start with the current or most recent position and work back. This job application will be used as the foundation for the comprehensive background check so answer all sections completely accurately and truthfully. Please be sure to include the names and contact information for three professional references in the appropriate section.
This position is covered under the City of Miami Springs General Pension Plan which requires a mandatorypretax contribution of 5.77 for the fiscal year 202425.
IMPORTANT: After submitting the online application all candidates are also required to complete the MSPD Application/Personal History Questionnaire.Notary services for the questionnaire are available at no charge at Miami Springs City Hall. The completed A/PHQ questionnaire with a 2x2 photo (which can be taken with a smartphone) should be delivered ASAP to:Miami Springs Human Resources
201 Westward Drive
Miami Springs FL 33166
The MSPD Application/Personal History Questionnaire is available here: . Your application is not complete and you will not be considered until your handwritten A/PHQ is submitted.
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Veterans Preference points are awarded in accordance with F.S. 295.07. If Veterans Preference is being claimed it must be indicated on the application form and proper documentation such as form DD214 (Member 4 should be uploaded and submitted with the application.
Applicants must provide a valid email address in order to receive notices of required testing and eligibility. Applications/resumes submitted for City employment are a matter of public record governed by Florida law. No faxed or emailed applications will be accepted. Applicants may contact/8 or for additional information.The City of Miami Springs is an equal opportunity employer and does not discriminate on the basis of gender race color marital status age religion national origin disability veteran status or sexual orientation. Individuals with disabilities needing reasonable accommodation in the recruitment and/or selection process should make their request to the Human Resources Department.THE CITY OF MIAMI SPRINGS IS AN ALCOHOL/DRUGFREE WORKPLACE
Required Experience:
Intern
Employment Type
Full-Time
