Customer Support Representative - Dutch - Limassol
Customer Support Representative - Dutch - Limassol
Posted on :
23-04-2025
Employer Active
1 Vacancy
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Job Description
Position: Customer Support Representative
Location: Limassol Cyprus
Work model: onsite
Employment type: Employment contract
RESPONSIBILITIES:
- Communicate with customers via live chat and email providing timely and professional support
- Maintain a courteous empathetic and customerfocused attitude at all times
- Acknowledge investigate and resolve customer issues and inquiries efficiently
- Stay up to date on product terms offers and features to support customers effectively
- Escalate complex issues to the appropriate internal teams when necessary
- Conduct initial investigations to assist in resolving customer concerns.
REQUIREMENTS:
- Fluent / native in Dutch both verbal & written. Fluent in English (minimum B2 level)
- Strong interpersonal and communication abilities for effective collaboration
- Eligible to work in Cyprus (no Visa support provided)
- Solid computer literacy and fast accurate typing skills
- Ability to manage multiple tasks in a fastpaced environment
- Previous experience in online customer support will be considered as an advantage
- Ability to work on a rotating shift basis (MondayFriday): 09 AM 06 PM 01 PM 10 PM 04 PM 01 AM. 40 hours work per week.
OFFER:
- Competitive salary package aligned with your experience and contributions
- Rewarding bonus potential
- Relocation support from the EU (flights to Cyprus onemonth accommodation with option to extend)
- Opportunity to join a dynamic forwardthinking European company
- Daily team lunch
- Gym membership allowance
- Monthly team events (organized every month)
- Monthly performance bonuses
- And many others!!!
Employment Type
Full Time
Key Skills
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