Operations Support Specialist ZR22332JOB
Operations Support Specialist ZR22332JOB
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8years
USD 6 - 1000
1 Vacancy
Job Description
This is a remote position.
Total Weekly Hours: 40 hours
Our client is looking for a reliable selfsufficient and techsavvy team member with prior experience managing operations in a servicebased business. As the backbone of their office youll ensure jobs are scheduled clients are communicated with and daily workflows run smoothly and efficiently. You must be comfortable working autonomously taking initiative and thinking several steps ahead to support a fastmoving team of field technicians. If youre passionate about organization customer service and digital tools and you thrive in a dynamic environment they d love to hear from you.
Key Responsibilities
ServiceM8 Management
Create and assign new jobs
Efficiently schedule the field team
Update job statuses in real time
Maintain clear and timely communication with clients via ServiceM8
Inbox Management
Organize and manage emails professionally and promptly
Flag urgent tasks and follow up as needed
Client Communication
Liaise directly with property managers and clients to confirm appointments
Follow up on outstanding service details and documentation
Deliver professional highquality interactions at all times
Office Operations Oversight
Support the teams daily administrative and operational needs
Troubleshoot and resolve client or scheduling issues
Keep compliance service activity records up to date
Proven experience in a similar operations or office coordination role within a servicebased business
Advanced knowledge and handson experience with ServiceM8
Strong organizational skills and inbox management capabilities
Experience working with real estate property managers and understanding their workflows
Excellent written and verbal communication skills in English
Confidence in calling and speaking with clients
Ability to take initiative prioritize tasks and work independently
Strong attention to detail and problemsolving skills
Experience with social media management (planning scheduling and posting content) is a plus
Ideal Candidate Traits
Selfstarter with a strong sense of ownership
Techsavvy and systemsdriven
Clientfocused with a serviceoriented mindset
Thrives in a fastpaced constantly evolving environment
Anticipates needs and solves problems proactively
HMO coverage (available in eligible locations)
Permanent workfromhome setup
Immediate hiring
Consistent freelance work
Proven experience in a similar operations or office coordination role within a service-based business Advanced knowledge and hands-on experience with ServiceM8 (non-negotiable) Strong organizational skills and inbox management capabilities Experience working with real estate property managers and understanding their workflows Excellent written and verbal communication skills in English Confidence in calling and speaking with clients Ability to take initiative, prioritize tasks, and work independently Strong attention to detail and problem-solving skills Experience with social media management (planning, scheduling, and posting content) is a plus
Education
N/A
Employment Type
Full Time
