Software Engineer II

Visa is seeking a dynamic and motivated Staff Software Engineer to join our PostPurchase Solutions platform within the Value Added Services PD Organization. As a key member of our team you will play an integral role in helping merchants proactively mitigate and resolve disputes enhancing the efficiency of their transaction management systems.

In this role you will be responsible for developing innovative solutions to prevent disputes quickly resolve issues when they arise and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decisionmaking for merchants.

Essential Functions: 

• Platform Development: Develop and maintain scalable highperformance software for the PostPurchase Solutions platform supporting four key products.
• Dispute Management: Build solutions to help merchants prevent disputes quickly resolve them and provide defense strategies against chargebacks with an emphasis on proactive dispute resolution.
• AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success as well as AIdriven workflow management for dispute resolution.
• Collaboration & Leadership: Work closely with crossfunctional teams including product managers data scientists and engineers to build new products enhance existing offerings and support the growth of the platform.
• Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework participating in twoweek sprints with a globally distributed team.
• Shared Services: Contribute to the development of underlying shared services such as user management workflow management and onboarding.
• Continuous Improvement: Drive improvements in code quality performance and scalability ensuring alignment with Visas best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50 or more of the time based on business needs.

NOTE: This role does not support relocation

Qualifications :

Basic Qualifications
5 years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD OR 8 years of relevant work experience.

Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
Masters degree in Math Science Engineering or Computer Science Information Systems or related field AND minimum three 3 years of experience in a directly related field. OR
Bachelors degree in Math Science Engineering or Computer Science Information Systems or related field AND minimum five 5 years of experience in a directly related field. OR
Minimum eight 8 years of directly related experience.
Good understanding of ObjectOriented Concepts Service Oriented Architectures Distributed Systems Design Concepts and Computer Science fundamentals
Knowledge of and ability to develop Fullstack Web Applications using Java Spring framework React JavaScript code in for product development. This includes the extension of capabilities of packages and products.
The ability to develop and utilize Application Program Interfaces (APIs) RESTful API design protocols and tools for building software applications that specify how software components should interact and are used when programming graphical user interface (GUI) components. An API may be for a webbased system operating system database system computer hardware or software library.
Knowledge of and the ability to use database software (e.g. applications webbased applications information systems) to maintain modify and output data.
Experience with HTML5 SASS/CSS and JavaScript.
Experience with modern JavaScript UI frameworks such as React Redux Angular JS.
Experience building responsive Single Page Applications that consume REST services.
Knowledge of systems integration process in which separately produced components or subsystems are combined and problems in their interactions are addressed.
Knowledge of data structures which consist of data organization management and storage formats that enable efficient access and modifications. This includes a collection of data values the relationships among them and the functions or operations that can be applied to the data.
Experience with Agile development incorporating Continuous Integration and Continuous Delivery utilizing technologies such as GIT Maven Jenkins Chef Sonar JUnit Ensure proper metrics instrumentation in software components to help facilitate real time and remote troubleshooting/performance monitoring.
Working experience with Kafka Spark and Hadoop is a plus. Working experience in React and Vertx is a plus.
Knowledge of REST APIs JSON and exposure to containerbased technologies.
Knowledge of Unix/Linux and working in a shell environment.
Knowledge of CICD Jenkins Pipeline Git JIRA.
Knowledge of Security Authentication and Authorization.
Should have very good understanding in GenAI adoption.
Software design development and systems integration.
Design documentation.

Additional Information :

U.S. APPLICANTS ONLY: The estimated salary for a new hire into this position is  84600.00 to 119650.00 USD which may include potential sales incentive payments (if applicable).  Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity.  Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program. 

Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.

Work Hours: Varies upon the needs of the department.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week Tuesdays and Wednesdays with a general guidepost of being in the office 50 of the time based on business needs.

This is a hybrid position: Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 days a week (determined by leadership/site) with a general guidepost of being in the office 50 or more of the time based on business needs. 

Travel Requirements: This position requires travel 510 of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

Visa does not support immigration for this role.

Visa is not offering relocation assistance for this role.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime