Information Technology Technician III Grade 19
Information Technology Technician III Grade 19
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$ 63050 - 99719
1 Vacancy
Job Description
About the Position
WHO WE ARE
The Montgomery County Police Department (MCPD) is made up of approximately 1300 sworn officers and approximately 650 support personnel. The Police Department was established in 1922 and today is responsible for providing service to a County with a population of over one million people.
WHO WE ARE LOOKING FOR
This recruitment will establish an eligible list to fill current and future vacancies.
The Montgomery County Police Department is seeking Information Technology Technicians to support the Departments mobile data component of the County Public Safety Data Systems (PSDS) and County Enterprise desktop/laptop environment.
What Youll Be Doing
This position will provide input as to the operation management and performance of both the desktop and mobile data systems. This position requires high troubleshooting documentation and communication skills.
In addition this position is responsible for providing customer support in person remotely and at alternate locations in Montgomery County.
Other duties and responsibilities may include but are not limited to:
Supporting the configuration installation and interfaces with dozens of County systems and departments.
Supporting hardware and software and must follow processes document actions and followup and contribute key learnings back to the department to assure cross knowledge in the agency.
Researching and testing new products
Providing evaluation writeups
Working closely with other members of the Police Technology Department.
Additional Information:
This position may serve as technical team lead in specific projects and be responsible for the delivery of a team of technicians for the installation and upgrades of Police Specialized Technologies to include mobile video body camera taser radios and cell phones.
This position is required to work shift work in supporting a 24/7 department.
Minimum Qualifications
Experience: Three years if experience in technology support and technician work at least one year of which must have been at a progressively responsible level involving the use of specialized knowledge skills and abilities in complex technology support activities such as LAN administration web page enhancements troubleshooting software administrations and/or mainframe operation.
Education: Completion of high school or High School Certification of Completion recognized in the State of Maryland.
Equivalency: An equivalent combination of education and experience may be substituted.
Physical Abilities: Ability to lift boxes containing computer support items and equipment such as printers computers modems and monitors up to 50 pounds.
Preferred Criteria Interview Preferences
- Experience analyzing technologybased problems quickly establishing a viable course of action and taking appropriate action to resolve the issue.
- Experience in a Law Enforcement environment or other structured environments with a clear chain of command.
- Police Specialized technologies such as mobile video body camera Taser Radios cell phone and LPR.
- Experience developing procedures and policies.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer committed to workforce diversity. Accordingly as it relates to employment opportunities the County will provide reasonable accommodations to applicants with disabilities in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference refer to the Careers webpage onHiring Preference.
All applicants will respond to a series of questions related to their education relevant experience knowledge skills and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a Lateral Transfer candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position you may be required to provide evidence that you possess the knowledge skills and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation the Countys Public Employees (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employmentand the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at19A12 of the County Code. Additional information about outside employment can be obtained from theEthics Commissionwebsite.
Required Experience:
IC
Employment Type
Full-Time
