Manager - Digital Planning Operations 47661
Manager - Digital Planning Operations 47661
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Salary Not Disclosed
1 Vacancy
Job Description
Description
Join Our Dynamic Team
Join the Digital Sales & Marketing team at TELUS where were on a mission to reimagine omnichannel experiences and make digital the channel of choice. Were focused on creating seamless personalized and intuitive experiences that drive digital engagement ecommerce growth and conversion improvement. Through our customercentric approach we aim to optimize investment and improve our customers ability to seamlessly interact across all of our touchpoints. As part of the Consumer Marketing & Channels organization our team is guided by a vision to drive market leadership and unlock the potential in our communities customers and team members. If youre passionate about digital innovation and customer experience wed love to have you join our team!
Our team and what well accomplish together
Joining the Digital Sales Strategy & Operations team you will lead the team in driving digital forecasting evolution fulfillment operations program strategy crossfunctional interlock and financial planning/management. You will report to the Director Digital Sales Strategy & Operations join a leadership team of 4 and lead a small highperforming team.
Heres how
- Ecommerce Sales Forecasting: Establish eCommerce sales performance center of excellence with ownership over TELUS and Koodo sales forecast modelling tracking against key performance metrics and performance updates to Senior Leadership
- Analytical Prowess: Develop scenariobased analyses and strategic recommendations to eCommerce strategy managers. Analyze market shifts and assess impacts to portfolio opportunities and risks
- Operational Excellence: Own the program strategy for TELUS & Koodo ecommerce fulfillment identifying areas for process improvement and implementing changes to enhance efficiency productivity and effectiveness
- Financial Management: Deliver against our eCommerce financial budgets including proactive identification of optimization opportunities business case development and strong crossfunctional partnership on the product roadmap
- Stakeholder Management: Foster strong relationships with internal stakeholders including senior leaders to ensure alignment and collaboration across eCommerce performance and fulfillment outcomes
- Team Leadership: Lead a highperforming team with focus on establishing an innovative collaborative analytical culture rooted in a growth mindset
Qualifications
What you bring
- 8 years of relevant experience preferably in a digital sales and marketing environment
- Expert understanding of predictive financial modelling planning and statistical forecasting techniques
- Strong strategic thinker who is able to analyze complex data sets provide actionable insights and communicate clearly and concisely to all levels of management
- Exceptional collaborator who is able to navigate complex organizational dynamics and use influencing and negotiating skills to create desired outcomes
- A proven leader with a track record of creating a dynamic team who thrive in ambiguity love to solve problems and raise the bar in their roles
- Ability to thrive in a fastpaced dynamic environment and adapt to changing priorities and deadlines
- Consulting strategy or finance backgrounds would be highly valued
- Bachelors degree or similar postsecondary degree MBA is an asset
What we give back to you:
- A highlyengaged dynamic and collaborative environment on a team that likes to have fun
- Opportunities for personal development through training networking and career development
- An organization that actively supports you giving back to the community you live in
- A place that embraces our core values: Spirited teamwork Courage to innovate Embrace change and Initiate opportunity and a Passion for growth
- Flexible work styles with the ability to work in and out of the office
Required Experience:
Manager
Employment Type
Full-Time
